RX65 selfcal4 error

[philf1963]

Mine is out of Warranty is there anything i can do or do i need to send it in
i noticed when i removed the rx65 from the dash you can hear a rattle or something loose inside is this normal or is this what is causing the error

i live in Western Australia does anybody know rhe service agent

[<<JAZZY>>]

http://www.beltronics.com/customerservice.html

Beltronics Product Support
The Beltronics warranty is honored on all of our products for purchases direct from Beltronics, and we maintain direct purchase records during the warranty period as a convenience for our customers.

If you purchase a Beltronics product from an authorized reseller, the Beltronics warranty will be honored only if you can provide us with a copy of the original invoice. We cannot honor any third party invoices that you may receive from an individual, auction, internet site or other unauthorized reseller.

Beltronics Service Procedure
If your Beltronics product is ever in need of service, please follow these steps:

A. Check the appropriate troubleshooting section in your owner's manual (some manuals are available online using the links above). It may have a solution to your problem.
B. Call us at 800-341-2288, Monday-Friday, 8am-6pm Eastern time. We may be able to solve your problem over the phone. If the problem requires that you send your Beltronics product to the factory for repair, we will provide you with a SERVICE ORDER NUMBER, which must be included on the outside of your shipping box.

Enclose the following information with your Beltronics product:

1. Your Service Order Number
2. Your name and return address
3. Your daytime telephone number
4. A description of the problem you are experiencing
5. Your sales receipt or dated proof of purchase (unless you ordered directly from Beltronics - as a courtesy, we maintain order records for customers who purchase directly from us)

NOTE: For out of warranty repairs, include prepayment in the amount you were quoted by the Beltronics Customer Service Representative. If your Beltronics product has been damaged, abused or modified, the repair cost will be calculated on a parts and labor basis. If it exceeds the basic repair charge, you will be contacted with a quotation. If the additional payment is not received within 30 days (or if you notify us that you choose not to have your Beltronics product repaired at the price quoted), your Beltronics product will be returned, without repair. Payment can be made by check, money order or credit card.

Mail your Beltronics product (and cord, if applicable) to:
Beltronics USA
Customer Service Department
Service Order Number ______________
5442 West Chester Rd.
West Chester, OH 45069-2950

For your own protection, we recommend that you ship your Beltronics product postpaid and insured. Insist on a proof of delivery and keep the receipt until the return of your Beltronics product.


Selfcal4 Error Information:

http://www.radardetector.net/viewtop...light=selfcal4

http://www.radardetector.net/viewtop...light=selfcal4

http://www.radardetector.net/viewtop...light=selfcal4

http://www.radardetector.net/viewtop...light=selfcal4

http://www.radardetector.net/viewtop...light=selfcal4

http://www.radardetector.net/viewtop...light=selfcal4


Australia

Neltronics
Unit 4/50 Jersey Street
Jolimont, Western Australia 6014
Phone: 61 08 9383 7833
Fax: 61 08 9383 7933
www.neltronics.com.au.

[philf1963]

Thanks i will give neltronics a ring

[<<JAZZY>>]

Your welcome. 8)

[carter840]

Yes this is normaly caused by the heat. Do not leave your detector on the windshield when it is hot and sunny outside. This happend to last summer, i now put it in the center armrest consol. I find that on a hot day it can be more then 30 degrees cool then near the dash of the car.

[philf1963]

Did you get it repaired i am waiting for the service agent to return my call

[philf1963]

I rang Neltronics they told me that it is a software error and needs to be sent back to beltronics the only problem is as i was told because i purchased it of ebay beltronics wont touch it

can anybody help