Thanks Mem-Tek because I had no clue how to ship a product especially a radar detector prior to your excellent postOriginally Posted by MEM-TEK
RIP Duncan my BELOVED black lab son 8/7/99-3/23/11. I will miss you DEARLY.
LET THE BIRTH OF MANY TESTING GROUPS HAPPEN!
You want to know what it is like doing something for the love and passion and not for the mighty dollar then look up GOL!
oh hell no. HELL NO. It's called a recall, if you buy a Toyota Corolla and the stereo on all the units starts to vibrate at speed they recall it and fix it for free. If you buy an XBOX 360 and they all start to die, you do the right thing like Microsoft you extend everyones warranty. If you buy a laptop and the battery starts to warp, you recall the old batteries pay for shipping both ways and send the user a bran new one good job Apple.
What you don't do is hide that there is problem, expect your user to pay for shipping to them, and oh HELL NO do you expect them to pay money so a tech can reflash software.
MEM-TEK you might as well disclose you work for them in some way because I see this thread as nothing more than a political tool and I'm seeing right through it. Please don't try and make the users on this forum buy your bull****. It reminds me of a physiologist who talks quiet to a patient and plays soothing music so they won't get pissed.
BEL needs a class action lawsuit. I URGE all users who want this fixed and your product is under warranty or not. DO NOT pay for shipping to them, and if your unit is out of warranty no way in hell do you pay a cent. They don't want to own up to there screw up? Well raise all hell until you get what you want. If they won't give it to you, sell the thing on eBay and pick up a Valentine or Whistler. At-least there techs are 100% honest and they are striving to make there product better. If you live in an area where they are banned then sell your current one on eBay and buy another one brand new with a NEW WARRANTY.
STOP THE LIES.
While its nice they fixed the problem, I would raise hell about having to pay for what amounts to a factory defect...intentionally designed that way or not.
As far as a class action lawsuit is concerned, all that will do is cause the prices of their products to go up. Think about it, all they do is raise prices to cover the costs of legal fees and the settlements.
Last time I sent my STi in I actually put it in the hard case that it comes with and then packed that up well with bubble wrap. That case is made to protect the STi... why not use it.
If you think anything what Belscort puts out is considered bleeding edge then I'm sure you enjoy driving a ford tauras or enjoy talking on your old nokia. they are both like an STi they are dull and won't attract any attention.
I don't want to take over your thread with negativity but please don't imply for a second you think it's fair for a company to charge over 75 dollars by the time you pay for shipping to simply install new software that takes about 5 seconds. Not to mention this is at no fault to the customer.
this is terrible, poor customer service at best.
The STI IS a very standout unit... the undetectability of it cannot be touched by anything near the price, and the performance is solid too (except maybe the 33.8 bug). OK to a "layperson" it looks like a black suppository like any other RD.Originally Posted by thestaton
The only plausible reason to own a STi is if you live in an area with Spectre and they are illegal. As per performance, the x50, rx-65, 9500i, & STi are all about the same. But I'm sure that's the way Belscort wants it.