Been a lurker here. First post, so pls. no harsh comments yet!
Just wanted to share my experience...
This is my second time shipping my STI driver to Ohio from Canada. But boy, it's expensive...!
First time I sent it in was for a KA repair (10ft...saw the cop cruiser (constant on KA 33.8...yah, you guessed it!)
Got it back on the 23rd of June with a "KA Antenna repaired, Software Updated".
The 33.8 Fix was released on the 19th of June. I have not had any KA hits since then but I wanted to be sure as I am heading back to Ontario (Spectre Hell and 33.8 Hell) in September!
Called CS 4 times to finally speak to a receptive individual who said that they cannot guarantee my RD was flashed with the "supposed" fix so he gave me a RMA for shipment...
4 times!! I must say...sometimes..."GRR!"
Enough of my rant. But to those Canadians who are going to ship....be ready to spent an hour filling in Customs info + Waybill Info (thank the people in brown...UPS for that)