First I want to say thanks to Radar Roy, GOL, and everyone else who made the update possible. I received my updated STi from Bel today with a 11 business day turn around time. I sent it on August 1 and received today Aug 16. The packaging was excellent. The RD was enclosed in plastic and had Styrofoam popcorn to the max. I tried to shake the box and it didn't even budge. The box also had 4 new suction cups, a new bracket, and a new power cord with mute button. The card that came with it also had a comment to call Bel if they could do anything else or if I was not satisfied in anyway. Bel has greatly exceeded my expectations of customer service in my experience. The only snag was not offering a publicly announced recall. But for 450 bucks I am going to stay on top of my product and do a little research.