ALL GX-65 OWNERS !!!! Please read.

[gpracer1]

I guess its time that all GX-65 owners start calling Beltronics and ask when they are getting our camera location updates. I just got off the phone with them......again.......and they still have no answer. I dont know if they just dont GAF or what. This is starting to piss me off, since we have about 20+ "new" cameras here that are not on the unit.
I urge all owners to call Bel (866-468-0322) and ask what the holdup is about. Maybe if some people call, they will get the hint. It cant be that hard for them, they already have it on another belscort product.

[crazyVOLVOrob]

Typical BELscort scamming their customers

[AirMoore]

I have never been a huge fan of Bel Products... (yes, yes I know they are the same company blahh blahhh...) but I feel Escort is certainly the company to go with in that company.


The only products I 'push' of Bel are the Vector series, great (normally problem free) detectors for the average user... and rarely the STI.

But from a CS standpoint, I just don't think they are even.


The problem here isn't only their CS, but overextending themselves (Belscort as a whole) by doing useless ports between Bel/Escort (+/- a few features).

If I didn't buy the radar detector the first time you guys put it on the market, I sure as heck don't want it the second time, with a different name and color scheme (+/-) a few features for the second time!


I think people who own the RD should call and demand action...

[Big Bert]

I completely agree with you airmoore, they may be the same company as a whole but escort seems to be thier main concern which is why i went with the 9500ix rather than the GX65. Adive for future potential GX65 buyers, DONT !!! Just buy the 9500ix and avoid this problem all together.

[nickstath]

Three hours ago i received this email:
Dear Valued Customer:

We wanted to assure you that we are working diligently on the new database updates for your GX65. Unfortunately we are experiencing some technical issues and plan to have the data posted within the next couple of weeks.

As a result, your free 90-days of data updates will begin the day we post the data. This will be done automatically, so there is nothing you need to do. Please keep an eye on your email as we will notify you when the data becomes available.

We apologize for any inconvenience this may have caused. Please contact us at belradarsupport@beltronics.com if you have any further questions, and we will be happy to assist you.

[AirMoore]

^^^^


Great info right there.


It appears Bel is trying to do the right thing, though I cannot imagine how you can botch a 'port'... its been done before I guess.


At least there is some good news, and it seems to be positive (other then the waiting).

[CactusMan]

I was wondering if there would be an update.

[gpracer1]

I got the same email.
Maybe all the times I called them finally got a fire lit under their azz. I was less than pleasant on the last call , but I have just had it. Maybe some others called in and they realized its time to at least keep us informed that they know there is a problem.
At least its progress.

Three hours ago i received this email:
Dear Valued Customer:

We wanted to assure you that we are working diligently on the new database updates for your GX65. Unfortunately we are experiencing some technical issues and plan to have the data posted within the next couple of weeks.

As a result, your free 90-days of data updates will begin the day we post the data. This will be done automatically, so there is nothing you need to do. Please keep an eye on your email as we will notify you when the data becomes available.

We apologize for any inconvenience this may have caused. Please contact us at belradarsupport@beltronics.com if you have any further questions, and we will be happy to assist you.

[thestaton]

heh. it took them something like 18 months to support the 9500i... I wouldn't hold your breath.

[nickstath]

Six hours ago i receive this email from bel:
Dear Beltronics GX65 Owners,

The December 2008 Detector Updates are ready for download.

1. Location Database Update:

Log In and Download the December 2008 DETECTOR UPDATE - Click Here

This Database includes updates for the following States:

Arizona, California, Colorado, Washington DC, Florida, Illinois, Maryland, Missouri, New York, Ohio, Tennessee, Texas, and Ontario, Canada

2. Beltronics Detector Tools version 1:

Log In and Download BELTRONICS DETECTOR TOOLS version 1 - Click Here

Important: Detector tools must be installed before you can download location database updates and detector software updates.

Keep driving safe by updating your GX65 with the latest red light and fixed position speed cameras as well as the most recent detector firmware!

Simply log in to your subscription account to download our updated database and most recent firmware (if needed), connect your GX65 to your laptop, open Beltronics Detector Tools and send the updates to your detector.

There it is - you now have the most up to date detector on the road.

Log In and Download the DECEMBER 2008 DETECTOR UPDATES - Click Here

Look for future Detector Update reminders from beltronics.com every month.

For Technical Support, please call 866-230-2764 8am-6pm M-F (Eastern).