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Old 01-20-2010, 04:49 PM   #1 (permalink)
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Default C50 Update

My C50 tells me I need to update. So I connect to pc, go through update process. It seems to download fine, I go out to car and power up the C50 and it still tells me I need to update. Including today I have done the process 12 times,and still tells me I need to update.This is really getting frustrating,I have emailed Cheetah twice and have not heard anything from them. I wish someone could give me a heads up on what the problem is.
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Old 01-20-2010, 05:39 PM   #2 (permalink)
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Default Re: C50 Update

Quote:
Originally Posted by jem58 View Post
My C50 tells me I need to update. So I connect to pc, go through update process. It seems to download fine, I go out to car and power up the C50 and it still tells me I need to update. Including today I have done the process 12 times,and still tells me I need to update.This is really getting frustrating,I have emailed Cheetah twice and have not heard anything from them. I wish someone could give me a heads up on what the problem is.
X2, I am having the same issue.
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Other Detectors I use: 8500x50 (S7), RX-65(M4)
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GPS: TomTom + Trapster
Scanner: Radio Shack Pro-107
Laser Jammers: Blinder M-47 +Veil G4
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Old 01-20-2010, 07:04 PM   #3 (permalink)
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Default Re: C50 Update

Quote:
Originally Posted by jem58 View Post
My C50 tells me I need to update. So I connect to pc, go through update process. It seems to download fine, I go out to car and power up the C50 and it still tells me I need to update. Including today I have done the process 12 times,and still tells me I need to update.This is really getting frustrating,I have emailed Cheetah twice and have not heard anything from them. I wish someone could give me a heads up on what the problem is.
If you scroll to the bottom of the page after you have selected your Trinity database update you will notice a firmware update that corrects the 24 hour clock, download that and that will fix that problem- then all you have to do is use the software tool to reset your time zone and the problem is solved.
Here is the address you need to look for:
C50-24hr-clock-fix-091016 -after you download it, I had the same problem as well so I called Al or Alleyoop and he told me about the firmware update. Now there are no problems. Hope this helps.
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Old 01-20-2010, 09:13 PM   #4 (permalink)
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Default Re: C50 Update

Yea I got mine all fixed up.Had a little trouble unzipping the file till Rocky2 told me about a program to unzip. Its all good now.
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Old 01-20-2010, 10:21 PM   #5 (permalink)
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Default Re: C50 Update

Quote:
Originally Posted by jem58 View Post
Yea I got mine all fixed up.Had a little trouble unzipping the file till Rocky2 told me about a program to unzip. Its all good now.
I had problems unzipping it too. I had to turn off my virus and spam protection as well as turn off my firewall but things went smoothly after that.
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Old 03-01-2010, 11:52 PM   #6 (permalink)
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Default Re: C50 Update

I had this same issue. The firmware update cleared it up.
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Old 03-24-2010, 02:04 PM   #7 (permalink)
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Default Re: C50 Update

Quote:
Originally Posted by rocky2 View Post
Quote:
Originally Posted by jem58 View Post
My C50 tells me I need to update. So I connect to pc, go through update process. It seems to download fine, I go out to car and power up the C50 and it still tells me I need to update. Including today I have done the process 12 times,and still tells me I need to update.This is really getting frustrating,I have emailed Cheetah twice and have not heard anything from them. I wish someone could give me a heads up on what the problem is.
X2, I am having the same issue.

Still having the same issue and cant get any help from SpeedCheetah!! Ready to send this thing back
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Old 03-24-2010, 02:07 PM   #8 (permalink)
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Default Re: C50 Update

Hi Pointer Cone,

I'm afraid your emails aren't getting through to us - please PM your email address or email directly through our website so I can give you support.
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