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  1. #1
    Lead Foot
    Join Date
    Aug 2006
    Southeast Texas

    Default impressive customer service!

    I decided to send my x50 back to take advantage of the "Try it Free for 30 days" in order to try the Valentine out to see what I like better.

    I'm not sure what I'll end up deciding; I'm sure i'll love the arrows on the V1, but other than that i have no clue-

    i would like to say however that there was no problem on Escort's end when I told them "I am sending your radar detector back for a full refund in order to try another brand". The rep on the phone had no hesitation in providing me with a return authorization number and was nothing but friendly and said "we hope you'll be calling us back in a month!".

    I think this really says a lot about Escort's customer service.

    She is even refunding my 2 year warranty!!!

    I do believe, however, that should I choose to revert back to the x50, I will order from Roy so I can be sure I'll get a brand new one, not the one I sent back

  2. #2
    Join Date
    Jun 2006


    i'm sure you won't be dissapointed in either one you choose, it really comes down to personal experience and features you like, and well... price



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