I called today to see if I could send my 9500i in for the new revision that I KNOW is out because a board member is riding around with it. I'm given the there is no new revision, and if there was it does not fix performance. So I asked what about features - ramp up, etc and I'm told nothing is wrong.
I then ask about the ramp up, and the gentlemen tells me its working as it should and it works "great" he has no problems with it. There are no FUTURE PLANS to fix it.
I then ask about true lock, and if there are going to tweak it. NO FUTURE PLANS to fix it. I asked why don't they put in writing to warn there customers that if you lock out a K band signal and an X band is present as well then it locks out the entire X band spectrum. Called me a liar and told me that I didn't know what I was talking about.
I then ask about the auto dim problem, and again I'm called a liar and "his" is working as it should. I'm then chastised because I told him I have it mounted above the rear view mirror and I'm told that install is not supported by Escort. Because it limits its ability to pick up laser, when informed I don't care about my radar detector picking up laser, then for a split second I caught some reasoning. Then right back to the I'm an asshole, mode.
Finally I wrap it up with a simple how much is it to get my REV 5 x50 tuned up. I'm insulated with "I just told you revision updates don't do anything"... So I explain in the simplest way I just wanted it tuned up and asked how much it would cost...