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  1. #1
    Radar Fanatic
    Join Date
    May 2006
    Charlotte, NC

    Default Sending in X50 for Repair

    Friday my father called me and stated that his X50 was showing him
    Service Required. So the 1st thing I did was a trip over there Sat to
    see what the issue may be. I asked him if he had seen Self Cal before
    and he said yes a few times before the Service Required message
    popped up. So I told him lets reset the unit and see if that helps.
    Well, it didn't so it looks like we are going to have to send it in for
    repair. I'm a little worried because of some of the repair stories I
    have read from other Fourm members. He has the Rev 5 just as
    mine, I purchased mine and his at the same time and gave it to
    him as a Christmas present 3 years ago.

    I spoke to a Escort Rep this morning and they stated that
    for $59.95, they will fix the X50 as well as replace the entire
    case. Also, they would Flash the Chip and Upgrade the
    Rev to the latest version if I wanted..... However they
    will not do this unless I request it.

    So....... I'm going to send it in for him, should I upgrade the
    Rev 5 to something more current, I think the most recent is
    rev 6.3 or something..... I've just heard that the rev 5 were
    the best and most sault after.

    I would really appreciate some feedback on this.
    I just want him to be happy and not disappointed when
    it comes back.

  2. #2
    Speed Demon
    Join Date
    Mar 2007


    I don't think the Rev 5 can be upgraded since it uses the S7 horn and the newer Rev 6.1 and 6.3 use the M4 horn.

    I'm dreading the day mine says Service Required.

  3. #3
    Radar Fanatic
    Join Date
    May 2006
    Charlotte, NC


    Now that I think about it, I think your right.
    That shows you how much the Customer Service
    Reps know...... :wink:



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