I purchased a store demo 8500-X50 from a local shop a couple days ago, overall it's in great shape, Ver. 5 Firmware, and incredibly sensitive
the only downside, it had a few cosmetic scuffs on the case, the front bezel and the rear lens/bezel, it doesn't appear to affect functionality or range, it's just unsightly
On a whim, I called Escort CS, and asked them a silly question....
"would it be possible to buy a set of replacement bezels/lenses, front and rear, I'm a Mac repair tech, so I know the finer points of electronics dissasembly/reassembly"
"Sure, no problem, give me your mailing address, and I'll send you out a pair, no charge"
Bravo, Escort, what a wonderful customer service experience, you've insured yourself a repeat customer
Escort goes on my short list of excellent companies with wonderful customer service, Spyderco, SureFire, Noodler's ink (fountain pen ink), and Apple Computer, and now Escort