9500IX Voice Prompt Cuts Out

[Crymson]

Just bought a 9500ix from Escort Direct and within only a few hours I've encountered two issues, one which is well documented here. However, this issue I believe to be unique to my 9500ix.

While navigating the preferences once one arrives at the "Units" setting, the voice prompt terminates abruptly mid-word, and continues to be truncated throughout every subsequent menu option.


Although this is a very minor issue which has zero impact on the unit's performance, I didn't pay $500 for a defective 9500ix. Anyone else experiencing this problem?

[Obsidian]

Yeah, that does not sound right.

First, try a hard reset. Then if that does not fix the problem, update the detector to v1.1 via detector tools (obviously if you just bought it direct, it's probably 1.1 already, but it won't hurt and may fix it).

If none of that works, I'd send it back and get a new one.

[Crymson]

Update: Took the 9500IX on the road to work and the voice prompt works fine. The problem appears to be caused by my at home power adapter which is providing the detector with 12.4 V opposed to the 13.1 V it's seeing in the vehicle.

[focalcivic]

Update: Took the 9500IX on the road to work and the voice prompt works fine. The problem appears to be caused by my at home power adapter which is providing the detector with 12.4 V opposed to the 13.1 V it's seeing in the vehicle.

That makes sense, it is not getting enough juice.