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  1. #1
    Newcomer
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    May 2009
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    13

    Default 9500ix won't connect via USB?

    I recently purchased a 9500ix and wanted to update the camera database.

    I installed DetectorTools via the website and powered up the RD. Plugged in the USB, then started the software.

    After a few seconds i get a "Can't connect to your detector!" message and the window closes.

    I have tried two computers and two USB cables, and its the same error every time, what am I doing wrong?

    Thanks in advance!

  2. #2
    Speed Demon
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    Default Re: 9500ix won't connect via USB?

    Quote Originally Posted by method View Post
    I recently purchased a 9500ix and wanted to update the camera database.

    I installed DetectorTools via the website and powered up the RD. Plugged in the USB, then started the software.

    After a few seconds i get a "Can't connect to your detector!" message and the window closes.

    I have tried two computers and two USB cables, and its the same error every time, what am I doing wrong?

    Thanks in advance!
    Your IX has to be powered up. It will not run on the power of the USB alone. If you have a laptop with a mobile card you can take it out to your car and then plug your RD in. If not you will have to get a 12v to AC source to plug it in. Escort sells them but they are a bit expensive with the shipping. You can also look for a 12v battery pack.

  3. #3
    Newcomer
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    May 2009
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    Default Re: 9500ix won't connect via USB?

    It is powered via a 12V adapter.

  4. #4
    Speed Demon
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    Default Re: 9500ix won't connect via USB?

    Have you tried a different USB cable. You may have a bad cable or bad female plug in the unit.

  5. #5
    Newcomer
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    May 2009
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    Default Re: 9500ix won't connect via USB?

    Quote Originally Posted by jmccam View Post
    Have you tried a different USB cable. You may have a bad cable or bad female plug in the unit.
    tried 3 cables now :/

  6. #6
    Radar Fanatic
    Join Date
    Jan 2006
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    SoCal - OC Style
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    2,482

    Default Re: 9500ix won't connect via USB?

    Make sure you have the latest version of Microsoft.NET installed.

  7. #7
    Newcomer
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    May 2009
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    Default Re: 9500ix won't connect via USB?

    just updated to 3.5 .NET, no dice

    thanks everyone for helping so far!

  8. #8
    Captain Insano
    Join Date
    Feb 2007
    Posts
    8,025

    Default Re: 9500ix won't connect via USB?

    Try powering up your 9500ix first. Once it is powered up and has completed its startup sequence, then plug it into your computer via USB.

  9. #9
    Newcomer
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    May 2009
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    13

    Default Re: 9500ix won't connect via USB?

    Still doesnt work. :-(

    I drove around for a while and got a laser reading when passing a road sign? no LEO around for miles.

    Could I have a defective detector?

  10. #10
    Captain Insano
    Join Date
    Feb 2007
    Posts
    8,025

    Default Re: 9500ix won't connect via USB?

    Does you computer have several USB ports? Sometimes some of these ports are only USB 1.1 ports whereas others on the computer are USB2 ports. Does Windows even detect the 9500ix as a HID compliant USB device when you plug it into the computer?

 

 
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