I have had a Redline now for a few weeks. Ordered it early on. I got a Service Required message a few days ago and a Rep. at the factory told me to try to do a Factory Reset, which I did. Now, I have received the Service Required message today several more times. I called and I spoke to a Rep. today and asked her about getting a replacement. She spoke to her supervisor and informed me that I would have to send it back get a credit for it and then place a new order and wait in the "BACK" of the line with everybody else, as they did not have any and they do not hold any back for returns or customer service issues. I guess Escort is more interested in sales and their bottom line than their customers and their service issues. I offered to send it in for repair but she recommended against it because it was new and she said I should have a new unit. But she said they could have it repaired if I wanted too, but she said it could take a while and was unsure of how long. Therefore I would be without a detector for up to a month or longer if I got it replaced. So I am forced to send it back for a REFUND!!
Further more, I sent back a Whistler to get this Redline and the Whistler I sent back picked up better than the Redline does on QT. Kind of embarrassing. Maybe they need to take a look at it and see how Whistler does it so they can fix all their products with their QT issues. I do not see how they can market a V1 killer and it does so poorly on QT.
I originally ordered the Redline for my wife. I ordered a V1 two days ago for me and I have already received it and it workks great!!! However, my wife saw the V1 and gave me back the Redline. She loved the arrows and rear antenna on the V1. I ordered another V1 today to replace my Redline and I will have it tomorrow.
I have tested them both with my own K Radar Gun and also against know Radars in town and found the difference in the two as far as picking up Radar signals was so little, if any, it was not worth the difference in price anyway. I did many test with my Radar Gun and both were about the same in every test. The V1 smoked the Redline in QT my 3 year + old Whistler did too LoL : thats pretty bad".
The V1 has the arrows and the front and rear antennas and I personally found those to be more important than the voice alerts and self dimming light feature of the Redline because I saw no difference in the way they picked up Radar.
I had High High hopes for the Escort Redline and even signed up to their Forum to follow its progress, but insteed I was "Highly" disappointed.