Redline " Service Required"

**johno_57** · 06-28-2010 01:56 AM

No! It cannot be!! After five months of active duty my Redline needs R & R.....
All of a sudden on, the way back from my work site the dreaded "Service Required" flashed up on my RL display. In disbelief, I turned it off for a few mins and repowered it. It came back up OK, but...after 10 mins or so, the fateful display came back. I depressed the SENS button and the next display showed " ANTENNA HARDWARE" !!
I guess it means a trip back to the Escort lads for a "open heart surgery"

This will also mean a few weeks without it, as I live in OZ.
Anyone else had this problem with their Redline??

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**spartcus** · 06-28-2010 02:32 AM

Bummer, you might have to sent it in.

**Akosikojak** · 06-28-2010 02:53 AM

I know some of the early models had some issues w/the dreaded Service REquired message. I think some of those were related to the Antenna solder problem the early Redlines were plagued with.

Here are a couple of discussion threads about a few of the Redlines with problems similar to yours.

Ugh... Redline "Service Required"...

Caution Sending Redline back for a Refund

Another one bites the dust...

There might be a few more related threads out there just put "Redline Service Required" in the search the forums block located on the top right of the web page.

**Obsidian** · 06-28-2010 04:21 AM

Wow, that sucks. At least it will be better than ever when you get it back.

**kpatz** · 06-28-2010 07:48 AM

Send it in, they'll take care of it for you.

Mine's been working great since I got it fixed.

I never knew you could press Sens during a "SERVICE REQUIRED" and get diagnostic info.

**johno_57** · 06-28-2010 09:02 AM

kpatz,
I didnt know about the "Sens" button either.
I was trying to get into the Program Mode while the "Service Required" was flashing and the diagnostic message appeared. No skill involved , just plain arse!!
Hey guys, thanks for your input and encouragement. I will contact Escort tonight, as we are exactly 12 hrs apart (its 9pm here now) and make arrangement for my RDs long voyage back home!

**Unkind** · 06-29-2010 01:50 AM

On one hand it's good to know it will display a SERVICE REQUIRED message instead of indicating normal operation, giving you a false sense of security.

**johno_57** · 06-29-2010 04:49 AM

Originally Posted by Unkind

On one hand it's good to know it will display a SERVICE REQUIRED message instead of indicating normal operation, giving you a false sense of security.

You are right in saying this. I did hope initially that the indication was incorrect.
And like you said, better off failing its diagnostics and knowing about it, than using it under a false pretence.

I rang the Escort Customer Service Dept last night, got my RMA and my RL has been despatched today for repair.
BTW, the Service Rep I spoke with was very professional. Very clear in describing the action I needed to take and advised me that all would be done to repair and return the RD in a timely manner. And as I am an international customer, this was very reassuring.

**Swamp** · 06-29-2010 10:21 PM

My repaired Redline has been functioning flawlessly since it was fixed in October.

I'll echo what Unkind said--It's very nice that it tells you when it's sick!

**johno_57** · 07-17-2010 08:43 AM

it has been two weeks... My RL reached the Escort repair shop from OZ. It will still be about four weeks till I have it back. Only those who are RD fanatics, the "true believers" know what this is like! Driving naked!! OK, I may be a wanker to many of you, but I am not a liar!!
" I wants it, My Precioussss!!" (Lord of the Rings Act 2 cene 4)Sad but true!