I just bought a 9500ix off a friend and having a real difficult time with it. I can stick it out the sunroof and it will lock the GPS signal, but not through the windshield.
Tried in an '08 Mercedes and a '10 Range Rover. Even tried it at home sitting it next to the window for an hour.
To the best of my knowledge it has been sitting unused for a while and was shipped to me. Seems like something is wrong but the fact it locks on outdoors...I just don't know.
Anyone have any experience? I updated everything via the software/usb before I tried it out.