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  1. #1
    Good Citizen
    Join Date
    Sep 2005
    Location
    MyAssAchusetts
    Posts
    153

    Default Can we get a Beltronics/Escort Rep in here?

    Since we have so many unasnwered questions, it would save us a lot of time to have a Belscort rep answer some of our questions and concerns...

    i.e.
    detector performance variance
    self-cal issues
    service required issues
    poor customer feedback/customer satisfaction
    Ka issues
    POP falsing
    Upgrade-ability (false promises?)
    Next Generation of detectors
    50%increase false advertising
    etc.

    I know this has been suggested before, but I think it would do Beltronics wonders in terms of customer loyalty and satisfaction to have a rep in here to answer our queries.

    I don't think they should be subject to bashing either, but if there is a concern the rep shouldn't be handled with kid gloves either.

    Lets see if they come around or not.

    As a former 8500 owner, I was very satisfied with the performance of my previous unit. Has quality control and/or quality in general gone down and why?

    My new 8500 had very good K range, but absolutely horrible Ka range. This has been the experience of several other members in the forum, why? I spend 300 plus on a detector I expect it to work, work right and for a very long time.

    Other consumer items are discarded at the assembly line if there are problems with the product, gilette razors and condoms come to mind. If Escort/Bel want to save face they should increase quality control. I would reccomend they test every single unit before it leaves the factory, if they don't already. As well, if they don't want to go that route, say they test 1 out of every 100, if there is a problem with that one, they should round up the most recent 1000 units and see why there is a problem.

    My suggestions would probably result in reduced profits short term, which wont impress pragmatic bean counters, but will do wonders for their long-term profits.

  2. #2
    ES13Raven
    Guest

    Default

    They do watch this forum, as it is the main source of feedback from enthusiasts and sharing of information and news for radar detectors. I doubt they would have an official Rep posting on here though.

  3. #3
    Advanced Member
    Join Date
    Mar 2005
    Location
    Police State of Ontario
    Posts
    1,967

    Default

    Quote Originally Posted by ES13Raven
    They do watch this forum, as it is the main source of feedback from enthusiasts and sharing of information and news for radar detectors. I doubt they would have an official Rep posting on here though.
    Yes can you imagine the abuse

    I have to give credit to the mfgs that do come on and post.

  4. #4
    Good Citizen
    Join Date
    Sep 2005
    Location
    MyAssAchusetts
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    153

    Default

    I wonder if they notice the number of complaints, questions, concerns vs. their competitors as well as their return rate.

    :shock:

    And this is coming from a prospective STi buyer and former 8500 and 8500X50 owner.

    Belscort?

    Perhaps the reason for the 1620 and new distributor is due to the fact of interdetector variance. Hopefully there will be less variance and outstanding performance from all units that leave the factory now. Just like my experience with the original 8500.

  5. #5
    ES13Raven
    Guest

    Default

    Quote Originally Posted by spankyaf
    Yes can you imagine the abuse

    I have to give credit to the mfgs that do come on and post.
    Yeah, but I'm sure they get plenty of that through phone calls and emails...

    Mike Batten from Whistler posts on here from time-to-time, and has provided some valuable information. My hat is off to him. :wink:

  6. #6
    Founder of Stealthvation
    Join Date
    Dec 2004
    Location
    Cleveland, Ohio
    Posts
    11,174

    Default

    I dont think any rep from any company wants to be involved on this board because lately all we do is fight (including myslef) :cry:
    RIP Duncan my BELOVED black lab son 8/7/99-3/23/11. I will miss you DEARLY.


    http://www.criminalcustomzshop.com/


    LET THE BIRTH OF MANY TESTING GROUPS HAPPEN!











    You want to know what it is like doing something for the love and passion and not for the mighty dollar then look up GOL!










    buyradardetectors rocks!

  7. #7
    Professional
    Join Date
    Aug 2005
    Location
    Anchorage, Alaska
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    1,320

    Default

    Happy, you get my PM

  8. #8
    Professional
    Join Date
    Mar 2005
    Posts
    1,454

    Default Re: Can we get a Beltronics/Escort Rep in here?

    Quote Originally Posted by RapidTransitSystem
    Since we have so many unasnwered questions, it would save us a lot of time to have a Belscort rep answer some of our questions and concerns...

    i.e.
    detector performance variance
    self-cal issues
    service required issues
    poor customer feedback/customer satisfaction
    Ka issues
    POP falsing
    Upgrade-ability (false promises?)
    Next Generation of detectors
    50%increase false advertising
    etc. :P OUT OF ALL THESE I WOULD LIKE TO HEAR ABOUT THE 50% INCREASE ON K KA BAND. FALSE ADVERTISING!!THE REST LET IS REST

    CARLITO.

    I know this has been suggested before, but I think it would do Beltronics wonders in terms of customer loyalty and satisfaction to have a rep in here to answer our queries.

    I don't think they should be subject to bashing either, but if there is a concern the rep shouldn't be handled with kid gloves either.

    Lets see if they come around or not.

    As a former 8500 owner, I was very satisfied with the performance of my previous unit. Has quality control and/or quality in general gone down and why?

    My new 8500 had very good K range, but absolutely horrible Ka range. This has been the experience of several other members in the forum, why? I spend 300 plus on a detector I expect it to work, work right and for a very long time.

    Other consumer items are discarded at the assembly line if there are problems with the product, gilette razors and condoms come to mind. If Escort/Bel want to save face they should increase quality control. I would reccomend they test every single unit before it leaves the factory, if they don't already. As well, if they don't want to go that route, say they test 1 out of every 100, if there is a problem with that one, they should round up the most recent 1000 units and see why there is a problem.

    My suggestions would probably result in reduced profits short term, which wont impress pragmatic bean counters, but will do wonders for their long-term profits.

  9. #9
    Good Citizen
    Join Date
    Nov 2004
    Location
    Right Behind You
    Posts
    182

    Default

    Quote Originally Posted by RapidTransitSystem

    Perhaps the reason for the 1620 and new distributor is due to the fact of interdetector variance. Hopefully there will be less variance and outstanding performance from all units that leave the factory now. Just like my experience with the original 8500.
    Interdetector variance with the STi would be a BIG concern. It would be a disaster if the odd unit snuck through that would be VERY detectable. :shock: I wonder if Roy will test his batch to check this out?

  10. #10
    Yoda of Radar
    Join Date
    Dec 2004
    Location
    In front of my computer
    Posts
    10,773

    Default

    Quote Originally Posted by mystic
    Quote Originally Posted by RapidTransitSystem

    Perhaps the reason for the 1620 and new distributor is due to the fact of interdetector variance. Hopefully there will be less variance and outstanding performance from all units that leave the factory now. Just like my experience with the original 8500.
    Interdetector variance with the STi would be a BIG concern. It would be a disaster if the odd unit snuck through that would be VERY detectable. :shock: I wonder if Roy will test his batch to check this out?
    Yeah I'd drive down to Mississauga and KICK SOME ASS! If that was the case.

 

 

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