Well, since that thread got locked, and the issue has NOT been fully resolved yet, we'll continue.
first, here's a link to that thread for others looking into Laser Interceptor customer service issues and problems:
Second, it looks like fedex will run me over $200.
Way to help out someone who bought from a US dealer in the first place.
Originally Posted by zeyeon
Agreed, Ivan, how about providing your fedex shipping info and picking up the return bill , as a sign of good faith towards customer service?
If you have concerns of me using these damaged units, simple, send me the replacements, and I'll take a nice video of me running them over or something.
better yet, send me my replacements now, and I'll gladly ship the defective units to your new dealer in the US, on my own dime.
So who exactly is this new US rep going to be?
Will the new US rep take care of previous customers?
Will he have stock of replacement units for those of us not willing to shell out an extra $200 on top of what we paid when we did so in good faith that there was a US rep to handle any issues?
What is the time frame on this?
These questions still need resolving.