I would like to thank Andy from LPP/KMPH for a suitable outcome to my dissatisfaction of my LPP unit.
He has investigated thoroughly into the situation and explained how this problem has come to hand. I have been offered a solution to sorting this mess out that I can say I am VERY happy to accept.
I can say convincingly that Andy takes all customer feedback onboard and strives to maintain a high level of customer satisfaction.
If the level of personal service that has been shown to me to rectify this problem is anything to go by, Laser Protector is a company you can't overlook when it comes to sincerity.
I now look forward to receiving a replacement unit.
Again, Thank you Andy from LPP and KMPH.