Funny guy at radioshack today

[Lucky225]

Originally Posted by ThE_JOkeR

I just tell them No, when they ask for the information. I guess for a little bit they couldn't do a transaction like 5 yrs or so ago and my pops just walked out & Said forget it.
I'm not giving my info out so I can be part of your list to sell off to every other company.

Oh no, it's for "warranty"

[MEM-TEK]

I used to work for Radio Shack years ago while in college. A lot of customers would get upset when I asked for their name and address -- especially when purchasing small ticket items. I simply replied that its not necessary, but you won't receive any upcoming sales fliers in the mail. A lot of times my customers changed their mind and gave me their name and address so that they could get those sales fliers. I kept index cards for all of my regular customers so that I could go back and fill in their info on the sales tickets without having to hassle them for their name and address every time they made a purchase. But of course Radio Shack finally got their act together and implemented a fully computerized POS system.

I agree with other people's comments that in general salesmen at most retail stores aren't very good at all. At least there is one exception for the CC store where my dad lives in Rome, GA. A young kid named Darius works there, and he is an incredible electronics geek. When he isn't working with a customer, Darius spends his time playing with every electronics gadget he can get his hands on. He has become pretty good at "soft selling" by simply asking appropriate questions about what the customer needs and then enthusiastically showing the customer what product he thinks best suits their needs, and then demonstrating the product features to show the customer why that product meets the customer's needs. Then he simply goes on to show them what accessories which they should immediately buy because they will really find them either handy or necessary to have. Thats the technique I used most of the time becuase I automatically assumed that the sale was made. I've told friends who are looking for electronics stuff to simply go see Darius and tell him what their needs are and to let him point them in the right direction.

[KustomEagle]

makes me sad to have worked there....

BUT; you think the associates are stupid; you should meet the majoirty of the customer base... those guys couldn't spell resistor...

i never actually pushed a cobra; more often than not i'd recommend a pro78 (sold elsewhere) or a v995... unless someone TOTALLY stupid came in i wouldn't even show the cobra which usually resulted in "OMG YOU'RE JUST TRYING TO SELL ME THE MOST EXPENSIVE" no you stupid fat heffer i'm trying to sell you the LEAST SHEETY DETECTOR WE SELL YOU FAT FACK...

ugh i hated working there

but it was nice when someone would come in that knew their stuff expecting to deal with total tards then get me; someone who can read resistor values and knows what a pl259 connector is...

[MEM-TEK]

^ ROLF! I so totally agree.

[cell21633]

Originally Posted by KustomEagle

but it was nice when someone would come in that knew their stuff expecting to deal with total tards then get me; someone who can read resistor values and knows what a pl259 connector is...

you should see how people react to me when they walk into a walgreens and ask a question about cell phones or photos or cameras or anything electrical, home, pharmacy, or auto related

they totally don't expect a regular hourly employee to know all that information. they assume we're all or and when i'm done with them they're

and those that do know their stuff.. we can easily have such a conversation that leaves everyone else clueless

i think i need to find another job

[zr1]

Originally Posted by Stealth Stalker

Honestly, I don't see how they can even stay in business much longer.

I think they're subsidized by the government and the ones we see are just FBI field offices. I was in Central America a few months back and saw a Radio Shack, there were no customers in there. I'm sure it was a CIA safehouse.

[Lucky225]

Originally Posted by MEM-TEK

I used to work for Radio Shack years ago while in college. A lot of customers would get upset when I asked for their name and address -- especially when purchasing small ticket items. I simply replied that its not necessary, but you won't receive any upcoming sales fliers in the mail. A lot of times my customers changed their mind and gave me their name and address so that they could get those sales fliers. I kept index cards for all of my regular customers so that I could go back and fill in their info on the sales tickets without having to hassle them for their name and address every time they made a purchase. But of course Radio Shack finally got their act together and implemented a fully computerized POS system.

I agree with other people's comments that in general salesmen at most retail stores aren't very good at all. At least there is one exception for the CC store where my dad lives in Rome, GA. A young kid named Darius works there, and he is an incredible electronics geek. When he isn't working with a customer, Darius spends his time playing with every electronics gadget he can get his hands on. He has become pretty good at "soft selling" by simply asking appropriate questions about what the customer needs and then enthusiastically showing the customer what product he thinks best suits their needs, and then demonstrating the product features to show the customer why that product meets the customer's needs. Then he simply goes on to show them what accessories which they should immediately buy because they will really find them either handy or necessary to have. Thats the technique I used most of the time becuase I automatically assumed that the sale was made. I've told friends who are looking for electronics stuff to simply go see Darius and tell him what their needs are and to let him point them in the right direction.

X2 to that man, soft selling was my thing in the retail world, it's easy to do, yet for some reason I've yet to meet someone like Darius, Mem-tek or myself at any retail store.

[swarga]

Originally Posted by RadarKid

its not just RadioShack......its ANY large corporate chain store these days. they hire at **** wages, and get **** employees. it costs the big wigs much less to use these morons, and makes it easy to replace them...so they really don't give a rats behind if you're frustrated or not with their incompetance.

Customer Service is a joke nowadays....

Sad, but so true.

[DeadReb245]

Originally Posted by KustomEagle

but it was nice when someone would come in that knew their stuff expecting to deal with total tards then get me; someone who can read resistor values and knows what a pl259 connector is...

PL259+SO239=CB/HAM radio!

Am I right?

Haha I'm not really sure what else uses them, but I sure know what they are.

[Ovencleaner]

Originally Posted by Stealth Stalker

Seriously. They should just change their name to "Cellphone and iPod Shack" and be done with it. That's all the idiots working there know anything about anymore, and they barely know that.

A couple months back, I walked in to RS to pick up an antenna connector. Luckily I knew where it was, because the MANAGER had no idea what I was talking about. As we walked to the register, he looks at the scanner on my belt and proceeds to try and sell me "a newer cellphone!"

Honestly, I don't see how they can even stay in business much longer. The things that people specifically go to a Radio Shack for, they hardly ever carry, and never know anything about. And who would go to Radio Shack for a Cellphone or iPod when every mall, BestBuy, and Circuit City has cellphones and iPods cheaper?

One time I was replacing my video cards blown capacitor, and brought it to radio shack thinking they would have at least a multi meter I could use as well as a simple circuit with a battery and resistor to measure capacitance so I could buy a replacement to solder back on....

Well the guy was like I have no idea what you are talking about (He looked like he was from the age of the dinosaurs). He ended up trying to sell me a cell phone and I just walked out lol.