Page 1 of 5 123 ... LastLast
Results 1 to 10 of 46
  1. #1
    Professional
    Join Date
    May 2005
    Posts
    928

    Default needs to know serial number just to order a power wire

    I can not beleive this $$$$ I orderd a direct power wire off Valentine's web site on Monday and since I am the next state over I should have got it by Wednesday so I sent an email to sales and ask about this order.

    I get the following email back: We need to verify the
    ownership of the Valentine One Radar Locator. Please call Valentine
    Research, Inc. at 1-800-331-3030.

    I see no reason to need a serial# for just a direct power wire kit!!

    Why would they need that? It is just a wire kit.
    What if this was for a gift for someone how would I get the serial# without spoiling the suprise?

    I can not believe this!

  2. #2
    Professional
    Join Date
    May 2005
    Posts
    928

    Default

    Follow up email from Valentine:
    Dear Mr. Russell-
    Unfortunately, we do not sell parts to any customer we can not
    identify as the original owner. The serial number is required so we may
    first, send the correct parts and second, change the status of ownership of the Valentine One Radar Locator.
    This is by no means an attempt to
    acquire personal information. All we are looking for is the serial number
    so we may properly handle your order. This process is an attempt to
    protect our customer's in any fraudulent mishaps that may have occurred
    to them. We aren't accusing you of any fraudulent activity, but this is
    a customary procedure for anyone not listed as an originial owner. The
    order can not be processed without the serial number or record of the
    person in which you are buying for. Please call Valentine Research,
    Inc. at 1-800-331-3030 so that we may expedite this order promptly.

    Thank-you,
    Joe Brondhaver,
    sales assoc.
    1-800-331-3030


    I can understand his reasoning if I was asking for warranty work but all I want is a wire kit, or if I was asking for a specific part.

    What kind of fraudulent activity could I be doing by asking for a wire kit.

    What if I had just ordered a fuse from them? I do not think they need the unit serial# for a fuse.

    This is just crazy!!!

  3. #3
    Good Citizen
    Join Date
    May 2005
    Posts
    143

    Default

    The kind of fraudulent activity they are talking about is if you're buying a part for a stolen detector. If someone steals a detector that is direct wired.. they.. or the person they sell it to is going to have to order a wire for it to use it.

  4. #4
    Lead Foot
    Join Date
    Jan 2005
    Posts
    403

    Default

    If you do not want to waste time or money then just use a regular four wire telephone cord and hardwire it yourself. Several forum members have already posted which color wire is ground and which is positive so just do a search.

  5. #5
    Professional
    Join Date
    May 2005
    Posts
    928

    Default

    Quote Originally Posted by synmoo
    The kind of fraudulent activity they are talking about is if you're buying a part for a stolen detector. If someone steals a detector that is direct wired.. they.. or the person they sell it to is going to have to order a wire for it to use it.
    How many people call them to tell them thier unit was stolen?
    I would bet less than 1%.

    How many people out there who has something ripped off on or in your car have called the manufacture to let them know this item has been stolen?
    I am sure there are few who do but once again I bet that is less than 1%.

    Like I said ,what if this cable was for a gift for someone? This would take the surprise out of the gift if I had to call that person and ask for the serial#.
    I can see it now hey I need to have the serial# off of your unit, first question the other person is going to say is WHY?... well gee I need it so I can buy you a wire kit for your birthday or what ever but the manufacture will no sell it to me until I have the serial# so I have to call you and get this info and ruin the suprise at the same time...sorry about that!!

    Give me a break there IS NO LEGIT reason for a serial number needed for the wire kit.
    What if I would have just asked for a replacement fuse would they need the serial number for that?? hahahahahahhahaaaa

  6. #6
    Professional
    Join Date
    May 2005
    Posts
    928

    Default

    Quote Originally Posted by jbird
    If you do not want to waste time or money then just use a regular four wire telephone cord and hardwire it yourself. Several forum members have already posted which color wire is ground and which is positive so just do a search.
    You are absoulely correct and this is what I will end up doing, I just thought I would try to do the correct thing and buy the kit from the manufacture instead of rigging something on my own.
    Silly me!!! hahahahahahhahahahahaaa

  7. #7
    Good Citizen
    Join Date
    May 2005
    Posts
    143

    Default

    It's a perfectly legit reason. No one says you have to agree with it.

    I think you are seriously over-reacting. Do what was said. Just use a phone cord and chill out.

  8. #8
    Radar Fanatic
    Join Date
    Nov 2004
    Location
    Kentucky, USA
    Posts
    2,303

    Default

    Be careful with using a phone wire to direct wire the V1, as the Valentine has it's power filtering in the direct wire adapter, so if you have any noise in your electrical system you may run into problems.

  9. #9
    Old Timer
    Join Date
    Jun 2005
    Location
    New Hampshire
    Posts
    6,806

    Default

    I had a house fire in January, and lost all my V1 accessories. All I still have is the V1, hardwire kit, and remote display.

    So I'll have to provide my serial # to order a new windshield mount, coiled cord, and lighter plug?
    If I'm passing you on the right, YOU are in the wrong lane!

    If speed kills, how come I'm still alive?

    Active Countermeasures: V1 3.858, Escort Redline, Beltronics STi-R+, LI Dual 7.1x CPU/8.7 Heads (front)
    Other/Backup Countermeasures: V1 3.813 (loaned to friend), Beltronics Pro RX65 M4 6.3
    Vehicle: 2002 Audi A4 1.8T Quattro
    LEO Toys: Kustom Pro Laser II & III
    Encounters/Saves August 2011: Radar 3/1, Laser 0/0


  10. #10
    Good Citizen
    Join Date
    May 2005
    Location
    El Paso
    Posts
    177

    Default

    Quote Originally Posted by synmoo
    It's a perfectly legit reason. No one says you have to agree with it.

    I think you are seriously over-reacting. Do what was said. Just use a phone cord and chill out.
    I'd have to agree. It's their product, and I'm sure that this is one of the ways to see if it was stolen or gray market items. Much like registering MS Office in order to continue using it.

    I guess they figure if someone doesn't want to give them the serial number, then most likely it's because the number is rubbed off, missing and the person wanting to buy the accessory knows this and won't give it to them. It won't stop the gray market from selling them, but V1 can be assured that they are not contributing to the problem, and in fact are deterring it in some small bit.

    I'm sure there are also some people who are paranoid of privacy rights issues and feel that giving out the serial number of a product they have is an invasion of privacy. If you registered your product, then you have already given them your serial. I know I register anything that I feel is an investment as well as buy an extended warranty if available. Everyone that I know who say that registering their Office online is an ivasion of privacy really boils down to the fact that they have copies of the software, not legitimately purchased - I know that for a fact. They offered it to me and think I'm crazy that I pay for it. I think that's why they protest that procedure.

    I think the point you give is a valid point (being a gift and all) but does not apply to you in this case.

    I for one applaud V for taking this extra step of precaution. I interpret it as looking out for their customers. I only wish Bel would do that for their customers.

    Edited to add:
    I imagine this helps in determining where unauthorized selling of the V1 is happening. You furnish them your number, and if it was obained by an unathorized method (be it stolen, gray market, etc), totally unkown to the buyer, they can find out information about where it was purchased, etc., and then take action on it from there, by tracking the selling chain.

 

 

Similar Threads

  1. Serial Number on the RD
    By Naguabo in forum Beltronics
    Replies: 1
    Last Post: 01-22-2011, 09:36 PM
  2. STi Serial Number ???????
    By Gator in forum Beltronics
    Replies: 11
    Last Post: 11-04-2010, 05:40 PM
  3. Serial Number
    By GreenRadar in forum Beltronics
    Replies: 3
    Last Post: 07-14-2010, 11:34 AM
  4. Can you tell the version number from the serial number?
    By DougiesGoinDeep in forum Valentine One
    Replies: 7
    Last Post: 06-22-2008, 03:38 PM
  5. Bel Serial number Q
    By focalcivic in forum Beltronics
    Replies: 1
    Last Post: 08-05-2007, 05:01 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •