As a former employee of Cincinnati Microwave who worked for the company when Mike Valentine was co-owner, I knew that the Valentine One would be a great, reliable product when I purchased mine 10 yeras ago. The unit has served me well, and I can not say enough good about it's performance.
Recently, the sensitivity was greatly reduced. Known falses that I would get from the local grocery door opener was now only alerting when I was at a very close range. I decided to send in my unit.
A rep from Valentine called upon receipt, and offered an upgrade, or to have a tech check it for repairs. I was informed that repairs ran $45, and up. I asked that it be checked for repairs before I upgrade.
Six days later I get the V ONE delivered FEDEX, working again like new. The receipt in the box said 'one repair NO CHARGE'.
What a great company!