Yesterday during work someone smashed my window and nabbed my V1. They left a pair of $300 oakleys and a top of the line Alpine head unit in the car. It was broad daylight so prolly some crack head looking for some quick cash. I'm located in Utica, NY if anyone happens to come across this unit. I called V1 and was more than pleased when I asked if they had my info from 5 years ago and they did. V1 has probably the best customer service I've experienced ever. Its sad when these get stolen but I'm more than happy to replace it with another V1.