gets two thumbs up from me.
I've had my V1 for almost two years now and have been slightly annoyed with a K-band ghosting problem. I blew off getting it fixed because my V1 is almost ESP like on K-band and it has saved me more times than I can count on K-band, and most of my threats are local K-band. I never saw a drop in sensitivity since I've owned it either.
I called VR today and asked what the turnaround time was looking like on my V1. I didn't know what to think because nothing got charged to my card and they had my V1 since last friday (and I feel naked w/out my V1). The lady was really nice and polite and asked my last name then told me they replaced a board and some components at no charge and it was sent out yesterday, second day air, and I should have it tomorrow.
Even if the ghosting is still there I can't complain too much as the price was right.
Zombies full speed ahead.