I recently sent in my V1 3.826 for repair due to it lossing the 35.5 signal going directly towards the 35.5 radar gun. Swamp can attest to this as it was in his vehicle. So I sent it in ($45 charge) and was informed by the technician that all radar bands tested out fine but they did change out a couple of transistors. I get it back and the V1 still makes me a little weary about it's working condition so I call VR and ask them if I can send it back in for a "thorough) check up a second time and the cs rep informs me their will be another $45 charge for sending it back to them. A little shocked to see how VR treated me on the phone as I have three V1's. Like one of their cs reps informed me in the past, "sir, it doesn't matter if you have fifty V1's, we can't give you a tour of VR". Whatever happened to customer service folks? Even for the V1, I guess we can only get so much out of the "benchmark" rd. Very shocked!