I called V1 today and spoke to a woman (who I now believe is the reincarnated Atilla the Hun) to ask about buying the plastic lenses for my early V1.
Atilla told me "no, I had to send the unit in".
I'm an electronics engineer. I am more than capable of removing the 4 screws
on the bottom, lifting off the cover and swapping out the lenses.
In fact, I have the removed lenses in my hand as I write this.
What is V1's problem?
I can call Maytag and order a transmission for my washing machine, call Panasonic and order a PC board for my plasma HDTV, and call Harley Davidson and order a primary gear....but I can't order $1 worth of plastic for a V1 radar detector?
I tried explaining to Atilla that the V1 was older and out of warranty.
She said "no"...I had to send it in.
She said "they would check it over and make sure it was performing correctly".
I told her "I didn't need or want it checked over to see if it was performing correctly".....all I wanted for the lenses.
She wouldn't budge.
Unbelievably bad customer service.
Absolutely no excuse for it.