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  1. #1
    Newcomer
    Join Date
    May 2011
    Location
    Ruston, Louisiana
    Posts
    17

    Default Took A Chance...

    Several months back I ordered my 1st Valentine One (3.872). I joined this forum and found out a slew of information about the V1 and the fact that VR was releasing a new update (3.891) for my semi-new detector. Wanting the latest and greatest, I sent it back in to update it to the 3.891 version. Then after seeing how good the V1 looks with a color display I had my main unit converted knowing that it would void my warranty, but hey, I was willing to roll the dice anyway. Shortly after getting it back from the color conversion, VR makes a huge announcement that it was coming out with something big, a 1.85 V1. I checked my serial number to see how this upgrade would cost, and to my surprise it was free. Then wondering if they would honor the upgrade after my color conversion, I sent it in hoping for the best. Well today, I had a message left for me from VR wanting to talk to me about my upgrade. I was sweating it out as the phone was ringing, wondering if they were going to tell me that they couldn't do the upgrade or at least for free. After speaking with them they just wanted to tell me that they converted the colored LED's back to their original "red" color and that they had upgraded my detector, added a year warranty and had placed it back in the mail. I would not have been surprised if they were going to tell me that they could upgrade my unit, but it would cost xxx dollars. Very happy with the outcome. (aside from the LED deal) VR pretty much took care of me, and for that, they have a loyal customer.
    Last edited by backlash726; 10-06-2011 at 10:53 PM.

  2. #2
    Professional
    Join Date
    Mar 2009
    Location
    west coast of the ___American Corporatocracy___ X-band is alive-deadly-expensive
    Posts
    1,267

    Default Re: Took A Chance...

    good info

    thanks for sharing

  3. #3
    Radar Fanatic
    Join Date
    Jul 2008
    Location
    on the highways
    Posts
    2,328

    Default Re: Took A Chance...

    That was great ..
    nice service by them.

  4. #4
    Speed Demon
    Join Date
    Jul 2008
    Posts
    503

    Default Re: Took A Chance...

    bet they removed leds for warranty reasons.

  5. #5
    Power User
    Join Date
    Feb 2008
    Location
    SoCal
    Posts
    4,842

    Default Re: Took A Chance...

    Quote Originally Posted by bombebomb View Post
    bet they removed leds for warranty reasons.
    It's more likely that the LEDs are on one of the two circuit boards that get swapped as a normal part of the 1.85 upgrade process. The chances of some technician at VR taking the time to hand-unsolder the colored LEDs and hand-solder some red replacements is pretty close to zero.

  6. #6
    Speed Demon
    Join Date
    Jul 2008
    Posts
    503

    Default

    Quote Originally Posted by swarga View Post
    Quote Originally Posted by bombebomb View Post
    bet they removed leds for warranty reasons.
    It's more likely that the LEDs are on one of the two circuit boards that get swapped as a normal part of the 1.85 upgrade process. The chances of some technician at VR taking the time to hand-unsolder the colored LEDs and hand-solder some red replacements is pretty close to zero.
    I thought this also, but was on a cell and did not want to type it.

  7. #7
    Experienced
    Join Date
    Sep 2010
    Location
    Cold Lake, Alberta, Canada
    Posts
    306

    Default Re: Took A Chance...

    Most electronics' warranties are void for just breaking open the case - lucky you man

  8. #8
    Experienced
    Join Date
    Jun 2011
    Posts
    243

    Default Re: Took A Chance...

    I'm glad to hear that they upgraded the unit for you. I would have been pretty nervous myself!

  9. #9
    Newcomer
    Join Date
    Sep 2010
    Location
    Dallas, Texas
    Posts
    67

    Default Re: Took A Chance...

    Damn, if I ever do upgrade from my 3.872...guess I just blew $80.00 on custom bright LED's all for nothing. I really don't want to go back to the boring "reds" across the board. Why didn't VR include with the upgrade a variety of colors for the bands? It's beyond me...other than MV trying to keep costs at bare minimum.
    Last edited by JCT1875; 10-07-2011 at 09:40 PM.

  10. #10
    Speed Demon
    Join Date
    Oct 2010
    Location
    South Western Connecticut
    Posts
    693

    Default Re: Took A Chance...

    Great story. They have always treated me right, no complaints from another loyal customer.

 

 

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