Does size matter?

[RebelGent]

I purchased a pro 78 maybe not quite a year ago and have been very happy with it. In fact I was so pleased with it that I purchased a XTR695 and just received it in the mail today. What I found, though, was that the suction cups for the XTR 695 are much smaller and what I would consider inferior to the suction cups I received with the pro-78. I'm wondering if anyone else has noticed this or has any idea for the reasoning behind this? I think the size and the strength of the cups I got with the 78 are much better than what I have gotten with the XTR, and I'd like to have the same thing for both of my RD's. Do auto part stores have suction cups that I can use to replace these smaller ones I've gotten with my XTR?



Rebel

[RoadWarrior86]

oooooooohhhhh yes size does mattter

[dpatel01]

Try a crafts store like Michaels if you want to replace the suction cups.

[Michael B]

The suction cups for the 695 should be the larger ones

[RebelGent]

Michael B,

Thank you for your response. Unfortunately, the suction cups I did get were not the larger ones. I can take a picture of the ones I received just yesterday vs. the suction cups I have for the pro-78.

If there is a retail outlet I can stop by one day to purchase the larger ones Whistler has, please let me know so I can stop by and get them. I am very confident the cups I have for the pro-78 will never come loose; I'd like the same feeling of security for the XTR I have now, too.

Thanks,

Rebel

[Michael B]

Call the Whistler support 800#
They will help you

[RebelGent]

MIke B,

Thank you. I've found the number on the bottom of my XTR and will give them a call tomorrow.



Rebel

[Rebel Gent]

I have called customer support and am quite pleased they will be sending me replacements shortly. Good customer support is priceless, and I will not hesitate to recommend the two Whistler products I own not only for the customer support I received but for the quality of the product.

Rebel

[Big Bert]

I found a pack of assorted size suction cups that were awesome in WALGREENS, last place you would think to look and its like $3.99

[jdong]

I have called customer support and am quite pleased they will be sending me replacements shortly. Good customer support is priceless, and I will not hesitate to recommend the two Whistler products I own not only for the customer support I received but for the quality of the product.

Rebel

Big +1. Whistler's CS is simply top-notch and astounding.