AutoLearn issue & lies.

here they are, now to send it to Escort.

9500ix AutoLearn Not Unlearning.
[ame="http://www.youtube.com/watch?v=CGDDSL0nndM"]YouTube - 9500ix AutoLearn issues.[/ame]

Just a fun one i wanted to show: 9500ix alert during speed trap notification:
[ame="http://www.youtube.com/watch?v=c3F0mi7RITY"]YouTube - 9500ix alert during speed trap notification.[/ame]

This is what i said to Escort, i hope to get a clear and detailed answer:

This is taken straight from the 9500ix owners manual.

NOTE: When AutoLearn is on,
PASSPORT will also UnLearn signals to
protect you from locking out real
threats. If a particular signal is no
longer present at a location that was
previously locked out, PASSPORT will
unlock that signal.

I interpret above to mean ("will unlock that signal") as the 9500ix AutoLearn will delete the data/alert frequency (lock out) for that GPS location if it becomes no longer present, there for the next time that, or any other signal becomes present it will alert. I noticed the issue I'm having with a real scenario first so i decided to do some testing.

The tests were controlled scenarios with GPS on and AutoLearn on, there were no other radar sources within miles. There was no spinning icon for days after the AutoLearn lock out, and the manual specifically states it will unlock the signal. The icon was not spinning at any point for days after the auto lock out, implying no signal was being seen.

I used a door sensor connected to a switch and runs for me at ~24.106 K band, this is what I found:

I live in a pretty rural area and about 1/4mi from my house i decided to test the AutoLearn feature to see if it really had the ability to unlock a AutoLocked signal.
Day 1. On my way to work I turned on the K band door sensor at a specific location and got an alert and proceeded to drive then turned it off. The signal completely faded in about 8 seconds.

Day 2. Again on my way into work I turned on the K band door sensor at the same specific lock out location and then turned it off. On my way home I turned on the K band door sensor at the same specific lock out location and then turned it off. As the signal started to fade the 9500ix announced "signal stored". I had to run out that same night and to test that it indeed locked out the alert I flicked it on again and got the spinning icon. I had to go out a few more times and didn't turn it on again.

Day 3-6. I didn't turn on the K band door sensor for a few days, I passed the AutoLearned area at least 8-10 times. The last day I turned it on on and got the spinning icon. According to the manual it should of unlocked the signal...

I spoke to multiple sales people at Escort and got many different answers. From we know about it, to all upgraded ix's don't unlock to i never herd of that.

Just because there is no spinning icon doesn't mean its unlocked (9500I did this) If a door is locked but you don't try to open it doesn't mean its Unlocked? So why is AutoLearn not unlocking like the manual clearly states? Please help me clear this up.

Here is one of the video tests i did with my 9500ix and AutoLearn.
[ame]http://www.youtube.com/watch?v=CGDDSL0nndM[/ame]

I was going to say you only simulated passing the spot without the signal twice, but in the video you said Escort confirmed that only after one pass with no signal it'll unlock. Escort said only after one pass? I was under the impression it was three.

Nice videos by the way.

Quote:

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Originally Posted by Cips

I was going to say you only simulated passing the spot without the signal twice, but in the video you said Escort confirmed that only after one pass with no signal it'll unlock. Escort said only after one pass? I was under the impression it was three.

Nice videos by the way.

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Thanks.:) I had a 20min one with many more passes with real driving but it was too long to post. My GF also thinks im crazy for driving with my camera and stand in the back of my car. :rolleyes:

AutoLearn will lock a signal after 3 passes, the unlocking is the problem. An Escort rep confirmed that after 1 pass it will unlock. But it doesn't state this anywhere, only the amount of times to lock. I have also tested it with 10+ passes and still no unlocking.

"Escort: Sorry. One time. If a locked out signal is not longer there the IX will unlock it after passing once."

Well you're really on top of it. I hope Escort takes notice and fixes the problem.

Thanks for publizing the issue!!! Hopefully Escort fixes this bug.. I might just be incline to switch:eek:

Quote:

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Originally Posted by CJR238

My GF also thinks im crazy for driving with my camera and stand in the back of my car. :rolleyes:

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I got you beat. I can't edit footage from my good video camera on my laptop so I have to borrow my girlfriends you should see the look I get when I go to do it

I had been considering 9500ix as my next RD but wanted to wait until the little bugs had been worked out. Looks like they still have some work to do. :(
Good job documenting the issue. That should give Escort something to work with.:)

Quote:

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Originally Posted by partsfreak

I had been considering 9500ix as my next RD but wanted to wait until the little bugs had been worked out. Looks like they still have some work to do. :(
Good job documenting the issue. That should give Escort something to work with.:)

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I haven't been able to test new 9500ix's, one of my debates with one of Escort's reps is the issue with upgraded 9500I's to ix's, and not new 9500ix's.

Well, either way, thanks so much for your dedication to this issue -- you don't just whine here, you take a constructive approach to seeing that those who matter are aware of the problem.

Let's hope they figure this out.

Ok guys, this is there reply.

From what you are describing, the detector is unlocking that. If there is a signal present, and it becomes locked out, the icon will spin. If it unlocks, that means there is no longer a signal present. Therefore, the icon will not spin, and will not do anything, because there is nothing to detect.

Radar Laser Experts

This is what i replyed back:

Basically it sounds like your telling me that If a door is locked you cant open it and when it is unlocked you cant open it ether, but if your not trying to open it its unlocked. Sounds very fuzzy to me.


I understand that if a signal is present and locked out i will get the spinning icon, and when its not i wont get a spinning icon. But I am asking about it Unlocking the signal, logically if it was unlocked it would need to relearn it again.The problem is the manual specifically states it will Unlock the signal. Not that it will only have no spinning icon when there is no signal. I'm asking about 2 totally different things.

If its truly unlocking the signal it would need to AutoLearn that signal again after passing 3 times.

Lets break it down to what I believe the porpoise of unlocking a signal is for:

NOTE: When AutoLearn is on, PASSPORT will also UnLearn signals to protect you from locking out real threats.

The statement above is clear in its intent explaining that it will Unlearn (not temporarily unlock) signals incase a real threat has been auto locked after 3 passes. Makes sense you don't want a speed trap or cops radar locked out.

If a particular signal is no longer present at a location that was previously locked out, PASSPORT will unlock that signal.
This statement is also clear in its intent explaining that if a signal is gone it will unlock that signal (not temporarily unlock the signal) to help if a real threat has been locked it will unlock it.

The statement about unlocking signals is very sound and logical because real threat of radar can happen in the same spot 3 times (speed trap) and then not be seen for days, therefore leaving a potential unprotected (locked) spot. Unlearning that spot if the signal is not there for a few days is great.
Its clear to me there is some confusion as to what, when or how Unlocking works. I would love a detailed explanation of exactly how and when AutoLearn and Unlocking works, but i understand if that cant be done.
However there is no denying the 9500ix doesn't "Unlock" signals in the most logical and known way. I just want to know if its suppose to truly Unlock signals in the most logical sense.

Something's messed up. Either they don't know what you're talking about, or they pretend they don't know what you're talking about to hide the issue.

Here's the next step: Go to Escort and kidnap an engineer and a sales representative and shop them exactly as you did in the video, only this time in real life. Might as well bring the CEO or whatever too.