Lost V1 [FOUND!!!]

Well I have some grave news everyone to tell you about my new V1. I called VR today and asked the status of my V1 (one week already gone by) and they said that they haven't received my unit yet.

So I pull out the tracking number (USPS) and check it while I had the rep on the phone with me and it says that it was delivered on Mon Aug 20, 2007 and signed for by K VALENTINE @ 10:51 A.M.

So here I am with no clue to where my V1 is and they say they haven't received it yet. I should state that I notified them I might want to return it for credit and they said they would hold it. I called today to tell them I would be able to keep it. So the rep said she would call if they found it and since it is 6:20 PM here I doubt I will hear at least until monday.

What do you guys think?

Is it lost, misplaced, or other.

This is the first time I have ever run into this type of problem.

Ace

IMHO, if you have proof that they recieved it, the ball is in their court, they owe you a V1. If they lost it on their end, its their fault.

Quote:

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Originally Posted by FlyinZX-10R

IMHO, if you have proof that they recieved it, the ball is in their court, they owe you a V1. If they lost it on their end, its their fault.

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x2!

The beauty of tracking numbers!! No one can BS and say they didn't receive it!!! You will have a new V1 befroe long. Between this thread and the other one, it seems as though Mrs. Valentine is wreaking havok over there. That's why I would never combine family and business.

Yeah really huh

I am so glad I got insurance and a track number and to think I wasn't going to because "What are the odds of it happening to me?" Glad I don't have to eat those words so roughly now :D

Ace

Hey Ace Racer, K Valentine was the person who signed for my V1 back on 8-2 and I will finally be getting it back very soon.

Thanks ProudNMA I feel a little los tover all this as I have never come across any problems with sending a unit in for repair and having to wait more then 4 days at most.

Hopefully Monday will be a good day * crosses fingers *

Ace

Quote:

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Originally Posted by Ace_Racer

Yeah really huh

I am so glad I got insurance and a track number and to think I wasn't going to because "What are the odds of it happening to me?" Glad I don't have to eat those words so roughly now :D

Ace

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Mike needs to boot someone out of the business.

I agree that family and business should be kept separate.

Its fine if they are good workers but this is obviously not the case. She was probably angry over loosing your V1 and thats why she chewed me out so bad. Why did u send in the V1 by the way? Time for a tune up?

Regarding I agree that family and business should be kept separate. Phillip has a very valid point on this one.

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Originally Posted by Phillip559

Why did u send in the V1 by the way? Time for a tune up?

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No.

I sent it back in because of the imbalanced lighting on the display. Basically, the bogey counter and such areas were always dim regardless of the lighting (ambient) while the arrows were stuck on full brightness and would not dim at all even at night.

Now they have lost it or so they say, but someone over there received it because they signed for it. The rep said they wanted the track number to call the PO and see what happened. If they (VR) already signed for it stating they received it then the PO is no longer held liable for it VR is. At least that is what I am thinking. :?

Ace

Quote:

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Originally Posted by pkquat

The V1 is rev 3.836. I am not sure how bright the arrows are supposed to be, but it seems like they are designed for the driver behind me, day or night. They do dim with the display, but are still much brighter overall. I think I will call V1 next week to see if tinting them would void the warranty.

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http://www.radardetector.net/viewtopic.php?t=29186

someone may have found it,

Now what are the odds of two V1's having the exact same problems????


Hmmmmmmm. Let's put on our thinking caps everyone.

I smell something odd here

Lost V1 user saying he has my old problem. What are the odds here people!

Ace

I had seen this thread. But yours didn't dim at all right? In the quote I do say they dim. But overall the arrows are much brighter day or night.

Although mine did go out on Tuesday. Hmmmm lol

You didn't happen to write down the S/N did you? If the last 3 digits match then Hmmmm for sure.

Yeah I wrote the serial number down as I included it in the letter I sent them.

Here it is:

7 2 4 2 4 8 0 9 1 4

Ace

Nope. :) mine ends in 915.

Unless they changed the S/N. Let the conspiracy theories continue. :lol: :lol: :roll: :lol: :lol: :lol:

Hmmmm well then it seems that 2 units have the same problem maybe just a 3.863 thing huh?

Ace

I thought his was a 3.836?

There is no 3.836 version I am aware of. I believe he mistyped 3.863 is all.

Ace

Ya it is a 3.863. It is a typo. The arrows definitely do dim. I noticed this when powering it on at night. Though overall they are much brighter, and I still wish everything was darker at night, and in the day for that matter.

Well I got a call from VR today and I was told that they received my unit, but it got sent to the wrong department and that by the time they caught up with it one week had already passed.

They told me that they will have a tech look at it tomorrow (Tues) and I should have it by Wednesday. So I hope I do as it has been about two weeks total that I have gone without my unit. They haven't made any offers to consolidate me for my time and their errors which is alright because the main thing I care about is getting my V1 #2 back as soon as possible.

Let us all hope everything is smooth from here on out.

Ace

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Originally Posted by Ace_Racer

Well I got a call from VR today and I was told that they received my unit, but it got sent to the wrong department and that by the time they caught up with it one week had already passed.

They told me that they will have a tech look at it tomorrow (Tues) and I should have it by Wednesday. So I hope I do as it has been about two weeks total that I have gone without my unit. They haven't made any offers to consolidate me for my time and their errors which is alright because the main thing I care about is getting my V1 #2 back as soon as possible.

Let us all hope everything is smooth from here on out.

Ace

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Ahh great news :) Hope she performs beautifully for you ;)

whew. thought we where gonna have to issue a consumer alert :)

That's great news Ace Racer. :D

Yeah I am very happy that it is now found :D

Have to do some testing this time hopefully with a light balanced display ;)

Ace

Hey Ace, just wondering something about your bright arrow condition; if you put a concealed display in the system, were the concealed display arrows also bright?

No the concealed display worked normally. All even across the whole display.

Ace

this situation was way over-blown ace.

ace they get packages from all over the place from all kinds of methods. so basically not every package is recieved the same way. so what happened to me, as it happened to you as well, we sent our precious using some fast type of delivery which requires a signature. when they sign for it they just place it in another area until they put the package with the rest of the packages.

so thats all it was, when they were looking for your pacakge it wasnt with the rest of them. also they didnt open it yet so they didnt log the order as recieved in their system although they signed for it. but once you see the signature, just relax, and know it was there :wink:

Well I have it back in my hands now and everything is all good. I just got upset because it said they signed for it hence they received it yet they said they didn't so I got worried is all. Anyone in my situation would be upset to if the tracking said they received it and the company that signed for it said they didn't have it.

So far they seemed to fix the imbalance of the display and it seems to work just fine now although they said that nothing was wrong. So we shall see what it does for the next week or so and I will make my final judgment from there.

Thanks to all for the support and encouragement! :D

Ace