Super Cup Problems

The super cup is nice but it will not seal tight and the RD wiggles or bounces a lot.
The hotter out it gets the worse it is. As I am driving down the road it will wiggle and the display will be facing you. Smooth road or not it is the same.
If it is really cold out it is somewhat still.
I have tried to put it on several times to get a good seal so there is no space between the plastic and the rubber cup with no good results.
Here is a vid of the problem.

[ame=http://s255.photobucket.com/albums/hh135/vger_1701/?action=view&current=supercupvid.flv]Super CUp video by vger_1701 - Photobucket[/ame]

Yeah, there is a whole thread on this problem on the Escort forum. The spring is not strong enough to do the job.

Your SuperCup is broken voyager7. The mount shouldn't be able to rotate around the cup like that. Call our service dept to have it replaced.

I never liked the super cup, I received one for free when I bought my 9500ix from escort. I tired it on my windshield and I hated how it looked as it stuck way too far from my windshield and it was big and bulky so I threw the super cup in my 9500ix case and it has been in there since the day I received my ix unit. I prefer the standard regular 2 suction cup mount that comes with the radar detector.

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Originally Posted by EscortRadar

Your SuperCup is broken voyager7. The mount shouldn't be able to rotate around the cup like that. Call our service dept to have it replaced.

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It has done it from day 1. :eek:

I called it took about 2 min for him to say "New one will be shipped out on Monday"

Thanks you guys are great!! :thumb2: :w00t:

Is the 'super cup' supposed to be a quick release? My point of reference is the V1 bar that is pretty fast.

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Originally Posted by GPSnV1

Is the 'super cup' supposed to be a quick release? My point of reference is the V1 bar that is pretty fast.

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Yes it is a quick release.

I have the same issue especially when its hot. I went back to the original mount because of it. The Redline is heavy and bounces on both mounts but its a little less closer to the windshield. Too bad I liked it alot.

EscortRadar said that they made some minor changes to the newer ones. I have my THIRD one on the way. If they did what I think they did it should fix the problem. At least I hope so. I'll try it for the last time and let you know. I really do think that heat has something to do with it because, where I live, +40 degrees is considered a Hard Freeze!!! By the way, CS didn't even question the issue and didn't even ask for the old one back. It was just "the new one is in the mail"

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Originally Posted by mfs165

EscortRadar said that they made some minor changes to the newer ones. I have my THIRD one on the way. If they did what I think they did it should fix the problem. At least I hope so. I'll try it for the last time and let you know. I really do think that heat has something to do with it because, where I live, +40 degrees is considered a Hard Freeze!!! By the way, CS didn't even question the issue and didn't even ask for the old one back. It was just "the new one is in the mail"

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It definitely gets looser with the heat.

I'll keep mine until it really starts going bad or until you can confirm they fixed the problem with the newer ones. :D

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Originally Posted by Obsidian

It definitely gets looser with the heat.

I'll keep mine until it really starts going bad or until you can confirm they fixed the problem with the newer ones. :D

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Is it as bad as mine in the video?

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Originally Posted by voyager7

Is it as bad as mine in the video?

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Thats how bad mine got/is. Received the second replacement today. The only thing I noticed was the suction cup takes on a cup shape when the lever is latched. Unfortunately, I don't remember if either of the others did that out of the box. The "bad" ones suction cup is flat latched or unlatched. I should have paid more attention but I never thought I would be doing research and beta testing on a stupid mount. Obsidian is correct. Heat definetly comes into play. I'll take notes and let you guys know.

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Originally Posted by voyager7

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Originally Posted by Obsidian

It definitely gets looser with the heat.

I'll keep mine until it really starts going bad or until you can confirm they fixed the problem with the newer ones. :D

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Is it as bad as mine in the video?

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Mine is nowhere near as bad as yours ... I can't move mine easily like yours. It moves so slowly I don't even notice it until I realize my detector is cocked to one side ... but it definitely moves. When it's warm it bounces too.

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"It will eventually walk and point at you."

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:lol::lol::lol:

I agree with EscortRadar. Your supercup is broken. The one I installed in my mom's car doesn't wobble nearly as much as yours.

Mine wobbles, too. For a "super" device, this one misses the boat. I've had more luck with the standard "twin" cups holding, even when applied to the tint strip. I guess more isn't necessarily better.

MH

Obisdian, the failure mode starts out like what yours is doing. Over time (weeks to a month or so) it gets continually worse until it becomes unworkable or falls apart.:mad: Kinda like "I think I'm getting a cold to where the heck is the Nyquil".:eek:

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Originally Posted by mfs165

Obisdian, the failure mode starts out like what yours is doing. Over time (weeks to a month or so) it gets continually worse until it becomes unworkable or falls apart.:mad: Kinda like "I think I'm getting a cold to where the heck is the Nyquil".:eek:

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That's what I figured ... I got mine around April 1st, but I only drive about 500 miles a month these days, so there is not a lot of mileage racked up on mine. It's a great mount ... if it didn't move it would be perfect.

I find that the Super Cup has less wiggle and bounce with my Redline than the standard two suction cup mount.

Received my third SuperCup yesterday and installed it this morning. It is a much tighter fit than the other two. The suction cup really sucks to the point that I have to really PULL the tab to get it off the windshield. Also the latch is very very tight. The other two were tight but not like this one. I'll run my RedLine on it for awhile and see what happens. Time will tell. This one is really different.

Maybe I need to get mine replaced. Mine wobbles like crazy.

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Originally Posted by mfs165

Received my third SuperCup yesterday and installed it this morning. It is a much tighter fit than the other two. The suction cup really sucks to the point that I have to really PULL the tab to get it off the windshield. Also the latch is very very tight. The other two were tight but not like this one. I'll run my RedLine on it for awhile and see what happens. Time will tell. This one is really different.

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Same as the one I got on Thurs so how does one do a 'quick release' of this new version with a RL?

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Originally Posted by GPSnV1

Same as the one I got on Thurs so how does one do a 'quick release' of this new version with a RL?

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Mine releases fine. It just takes a bit more effort which is fine with me. Anyway, Once mounted my SuperCup stays where it is. The only thing I quick release is the RD.

FWIW, the supercup that came with mine is tight, not a wobbler. But I decided to use the normal suction cups so I could mount closer to the ceiling.

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Originally Posted by mikedotd

FWIW, the supercup that came with mine is tight, not a wobbler. But I decided to use the normal suction cups so I could mount closer to the ceiling.

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If possible, wrap or ziptie the power cord around the RVM mount so, if the RD comes loose and falls, you won't be picking your RD up with a stick and a spoon. IMO, the areas where you can mount the SuperCup are limited. Doing what your doing actually crossed my mind.

I had problems with mine as well. It was doing exactly what yours was and then broke at highway speed. It broke after a month of use. I was offered a replacement but refused as I suspect other will have the same problem. I was told on the phone that Escort does not make it and we cannot be responsible as well as why are you calling. Very unhelpful. I decided to go with a RVM mount so that it cannot be seen from the outside.

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Originally Posted by The Funk

I had problems with mine as well. It was doing exactly what yours was and then broke at highway speed. It broke after a month of use. I was offered a replacement but refused as I suspect other will have the same problem. I was told on the phone that Escort does not make it and we cannot be responsible as well as why are you calling. Very unhelpful. I decided to go with a RVM mount so that it cannot be seen from the outside.

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They've been very helpful to me, I am also on my third. The CS lady said it was redesigned, as EscortRadar had explained on their forum. Definitely feels different.

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Originally Posted by bigalinwv

They've been very helpful to me, I am also on my third. The CS lady said it was redesigned, as EscortRadar had explained on their forum. Definitely feels different.

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I would appreciate it if you would install it and advise.:confused: Wheather you wife likes it or not.:eek:

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Originally Posted by mfs165

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Originally Posted by bigalinwv

They've been very helpful to me, I am also on my third. The CS lady said it was redesigned, as EscortRadar had explained on their forum. Definitely feels different.

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I would appreciate it if you would install it and advise.:confused: Wheather you wife likes it or not.:eek:

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Oh no, we don't want her opinion....:D

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Originally Posted by bigalinwv

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Originally Posted by The Funk

I had problems with mine as well. It was doing exactly what yours was and then broke at highway speed. It broke after a month of use. I was offered a replacement but refused as I suspect other will have the same problem. I was told on the phone that Escort does not make it and we cannot be responsible as well as why are you calling. Very unhelpful. I decided to go with a RVM mount so that it cannot be seen from the outside.

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They've been very helpful to me, I am also on my third. The CS lady said it was redesigned, as EscortRadar had explained on their forum. Definitely feels different.

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I wish my CS was so helpful. I got flack and still no refund from them. $20 is $20. It'll pay for 1/4 of what I spent on the BlendMount.

My new one seems to be holding up so far.
Just made a trip of 1,800 miles.

the supercup i have bounces from time to time and i'm not sure what to do. i've actually gone back to using the stock mount cause at least with that i know the mount wont fall off the windshield. i got the mount when it first came available on escort's website, does that mean i would benefit from the latest "revision"?

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Originally Posted by acura_driver

the supercup i have bounces from time to time and i'm not sure what to do. i've actually gone back to using the stock mount cause at least with that i know the mount wont fall off the windshield. i got the mount when it first came available on escort's website, does that mean i would benefit from the latest "revision"?

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YES. There seems to be a big difference with the newer SuperCups. Of course it is too soon to tell for sure if it will continue to work as will as it is now. Call CS and they will send you a new one. There will be no charge.