No, you should have recieved lock tone.
Going back to what ghz1 said are you sure you did not press the mute button twice in a row as this will mute the new lock tone.
Is section (A) in the reprogram chart arrow up as default?
Arrow down will kill the bogy lock tone.
What is your software version?
Version 3.825 has a glitch that causes bogy lock tone not to work.
If all this is correct you need to send it in.

