I ordered a concealed display and new suction cups for my Valentine. I received an email from sales@valentine saying they need my serial # for them to complete the order. That is pure BS in my opinion. What if I was purchasing these for a friend's Christmas? I would have to go to him to get HIS serial # and ruin the surprise?
I can see their need for a serial # for something that directly corresponds to a specific radar detector but not for something like these.
I am not happy about this issue to say the least. I received this email while traveling and just now got home to be able to check the serial #. The order should have been delivered already whereas I am still waiting 2 weeks later.
I could have ordered accessories from Escort and wouldn't have had to provide them with my serial #. (I have done this before.) I am now considering not purchasing another Valentine because of this poor service.
*end of rant*