Warranty

[barryswanson]

I was just wondering what is the normal procedure when a new product fails and needs to be sent for repair under warranty.
Who pays the freight?

[NETWizz]

You do unless you can convince the company to pick it up.

[barryswanson]

I disagree. If someone sells you something with a warranty after already paying for it and freight. Why should the customer have to pay to get there faulty item shipped for repair? Seems unfair to me.

[Ramboss]

Profit Margins would decline. I suppose they could add to the price of the original unit, an average of one return per unit.
Still if you can talk them into it good luck.

[Idontgo55]

if you can't afford 8bucks to ship it then deal with it broken

they pay shipping back to you

[barryswanson]

I know its not much money wise. It's the principal of the matter. Anyway i'll stop whinning now.

[Idontgo55]

I know its not much money wise. It's the principal of the matter. Anyway i'll stop whinning now.

you might ask they might send u a sticker or email you a code

[jmccam]

Belscort has typically picked up my shipping cost. I may jinx myself on the next one, but I have not experienced this problem to date.

Larry has been more than responsive to my needs and for that I am thankful.

[barryswanson]

I sent mine back via air freight (off peak) so i can get it back sooner. It still cost me $80.00. Next day delivery was $130.00. I'll ask the question when i ring them next week, about the frieght.

[category4]

Typically you pay to ship it to them and they pay the return freight.

Now if you have sent it in more than once then I would say they pay it all.