
Originally Posted by
MEM-TEK
If your 9500i doesn't do this in another vehicle with its engine running and it doesn't do this in your vehicle with the engine off, then the problem is alternator hum in your vehicle. I forgot to mention, but one other source of alternator hum is corrosion and/or bad connections to your car's cigarette lighter jack.
What is the build date on your new 9500i? Look at the last four digits printed just to the right of the serial number. These four digits indicate the week and year of manufacture. For example, 1208 would indicate that the RD was produced during week 12 of 2008. Also, did your 9500i look brand spanking new in the box when you opened it up? No dust on it even in the tiny crevasses on its case? No signs that the suction cups had ever been used?
If you do take it back, be sure to talk with the store manager first and explain the hum and that you are not sure if it may be alternator hum in your car. Ask if the manager will accompany you to your car with another brand new 9500i so that you both can test it. Be sure to use the power cord that comes with the other brand new 9500i in order to also rule out a rare but flaky power cord. This way, if it turns out that the problem is alternator hum in your car, then the manager can legally re-shrink wrap the other new 9500i since it was never sold and remained in his possession at all times.
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