How can you tell if your VEIL shipment was tampered with?

**Abe Froman** · 04-13-2007, 11:52 AM

I received my Veil today. However, the no tamper seal on the can was broken. The VEIL itself was wrapped in a brown tissue like paper and has a long strip of black electrical tape arond the lip of the lid and the tamper seal is under that.

Is this normal?

**Veil Guy** · 04-13-2007, 01:00 PM

Abe, in general, no, that is not normal. However, a small number of containers have been apparently mis-assembled in little ways - it is an entirely manual/by-hand assembly process.

It appears that a small number of outer containers are missing their serial number as well.

The most important seal that should not be broken is the interior container's seal. If that seal is missing and/or badly damaged then I would be a bit more suspicious.

In Roy's case, the product goes directly from our assembly plant to him, with no middle-man or oganization in between.

The electrical tape was employed along with the bag to minimize damage in shipping.

In our next production run we will be addressing some of the packaging issues that we have experienced this last time out and hopefully these abberations will be completely excised...That's what we are striving for.

If after you used the product you have any remaining questions, please contact me directly and we will see to it that we remedy the situation for you.

In the meantime, please accept my apology for your inconvenience.

Veil Guy 8)

**Abe Froman** · 04-13-2007, 01:04 PM

Originally Posted by The Veil Guy

Abe, in general, no, that is not normal. However, a small number of containers have been apparently mis-assembled in little ways - it is an entirely manual/by-hand assembly process.

It appears that a small number of outer containers are missing their serial number as well.

The most important seal that should not be broken is the interior container's seal. If that seal is missing and/or badly damaged then I would be a bit more suspicious.

In Roy's case, the product goes directly from our assembly plant to him, with no middle-man or oganization in between.

The electrical tape was employed along with the bag to minimize damage in shipping.

In our next production run we will be addressing some of the packaging issues that we have experienced this last time out and hopefully these abberations will be completely excised...That's what we are striving for.

If after you used the product you have any remaining questions, please contact me directly and we will see to it that we remedy the situation for you.

In the meantime, please accept my apology for your inconvenience.

Veil Guy 8)

Thanks for the prompt response and no worries, no inconvenience! Just wanted to make sure this was status quo before I ripped into it and possibly put something on the car that wasn't up to par. I'll proceed forward and let y'all know how it goes!

Thanks again, Veil Guy! (Do you have like, a super hero out fit with a V on it or something? Theme music...and then a deep, "It's Veil Guy" introduction or something?)

**holein1** · 04-13-2007, 01:13 PM

Originally Posted by Abe Froman

I received my Veil today. However, the no tamper seal on the can was broken. The VEIL itself was wrapped in a brown tissue like paper and has a long strip of black electrical tape arond the lip of the lid and the tamper seal is under that.

Is this normal?

maybe the UPS driver veiled his truck!