STi Saga

[Palestar]

Hi All

Last topic I wrote was how my new Sti would not pick up K band. I sent it back and got a new unit. Soon as I plugged the new one in it would flash "service required". Bummer. I called Bel and they said to try and reset it so I did that and same thing happened again so I mailed it back on Friday. Further, I asked if they could manually test my 3rd replacement Sti and they said "no" they are factory sealed from Canada.

Hopefully 3rd time is a charm! I really like the unit and want it to work.

Take care.

[happya$$]

Hi All

Last topic I wrote was how my new Sti would not pick up K band. I sent it back and got a new unit. Soon as I plugged the new one in it would flash "service required". Bummer. I called Bel and they said to try and reset it so I did that and same thing happened again so I mailed it back on Friday. Further, I asked if they could manually test my 3rd replacement Sti and they said "no" they are factory sealed from Canada.

Hopefully 3rd time is a charm! I really like the unit and want it to work.

Take care.

WTH! This is INEXCUSABLE!

[Palestar]

WTH! This is INEXCUSABLE!

I know it is but I'm trying to keep my BP down so I'll give them one more chance. Makes me lose faith in their brand. I think their QC is non-existent. OTOH my V1 is 2 years old and been banged dropped and abused and works great still so go figure. Only reason I want the STi is because I am a VA resident.

Wish the V1 had indented lenses like the Bel has on its front lens so they wouldn't get so scratched and dull.

Thanks for the reply!

[aradarnut]

Hi All

Last topic I wrote was how my new Sti would not pick up K band. I sent it back and got a new unit. Soon as I plugged the new one in it would flash "service required". Bummer. I called Bel and they said to try and reset it so I did that and same thing happened again so I mailed it back on Friday. Further, I asked if they could manually test my 3rd replacement Sti and they said "no" they are factory sealed from Canada.

Hopefully 3rd time is a charm! I really like the unit and want it to work.

Take care.

Does the replacement come shipped direct to you from Canada? If not, it must come from BEL here in the US. :?: Check your shipping label upon receipt. If it comes from BEL here in the US, I would say that their Customer Service is getting as lame as Crapra (who I have dealt with in the past). The best thing that ever happened to that POS is that it got stolen out of my locked car. Now I have a muuuuuch better RD and it comes inside every night. (Some poor DH has a Ka falsing OTAPOS!)

[thestaton]

Escort gets 3 shipments a week from Canada, so odds are your unit should come from Ohio. I think it's BS what happened, and I'd be furious. Sorry about your luck.

I wonder if you order it online from circuit city, if you could return it to the store for an immediate reimbursement?

[aradarnut]

Escort gets 3 shipments a week from Canada, so odds are your unit should come from Ohio. I think it's BS what happened, and I'd be furious. Sorry about your luck.

Hey staton, You need to put BEL on notice too . J/K don't be offended. :wink: Maybe just change Escort to Belscort

[thestaton]

Well, I'll say this. I had the luxury of getting a tour behind the scenes of Escort and meeting some great people. They take a lot of pride in quality control, so it's hard for me to believe this can go on after what I got to see.

From what I could tell almost every unit before it's shipped out is tested by hand to make sure it has the latest software and is performing according to standards. After that it's boxed up. But I guess these are just high tech pieces and crap goes wrong.

Personally I've not gotten a faulty belscort yet *crosses fingers* .

Escort will stay on notice until the ramp up is fixed on the 9500i, and they let the public know how the true lock is supposed to work. Until then its misleading.

[insidercw3]

Hi All

Last topic I wrote was how my new Sti would not pick up K band. I sent it back and got a new unit. Soon as I plugged the new one in it would flash "service required". Bummer. I called Bel and they said to try and reset it so I did that and same thing happened again so I mailed it back on Friday. Further, I asked if they could manually test my 3rd replacement Sti and they said "no" they are factory sealed from Canada.

Hopefully 3rd time is a charm! I really like the unit and want it to work.

Take care.

:shock: :shock: :x
Did Beltronics pay for your return shipping?

[stealthJamal]

Hi All

Last topic I wrote was how my new Sti would not pick up K band. I sent it back and got a new unit. Soon as I plugged the new one in it would flash "service required". Bummer. I called Bel and they said to try and reset it so I did that and same thing happened again so I mailed it back on Friday. Further, I asked if they could manually test my 3rd replacement Sti and they said "no" they are factory sealed from Canada.

Hopefully 3rd time is a charm! I really like the unit and want it to work.

Take care.

:shock: :shock: :x
Did Beltronics pay for your return shipping?

Word. You should have had Belscort send you a label. Back in the day when I had all that trouble with my POS X50, I made Belscort send me labels after I sent it in the first time - Belscort rep *****ed about of course but they sent me the labels.

[Hessen]

Hi All

Last topic I wrote was how my new Sti would not pick up K band. I sent it back and got a new unit. Soon as I plugged the new one in it would flash "service required". Bummer. I called Bel and they said to try and reset it so I did that and same thing happened again so I mailed it back on Friday. Further, I asked if they could manually test my 3rd replacement Sti and they said "no" they are factory sealed from Canada.

Hopefully 3rd time is a charm! I really like the unit and want it to work.

Take care.

Reprehensible Customer Service...................... :x

Unfortunately, not surprising from Belscort.