Escort ticks me off(skrewing us with the 8500 I feel duped)

**Hessen** · 07-31-2005, 02:50 PM

Originally Posted by stalker

Well here is the proof in writing straight off the RX65 box, if this isnt false advertising then I dont know what is;

oh and what the hell is spread spectrum??

I also like the building confidence thing in the top right corner of the box

"Highest Possible Capability".....a clever play on words that leaves the "back door" open.....They're not claiming it Can be.....just that it has the highest possiblilty to be.

Having said that ....I agree it's less than ethical advertising...

**LS1-Camaro** · 08-01-2005, 04:48 AM

We should call them and ask them for an explination. The number has been added to the original post.

**CorpRaid3r** · 08-01-2005, 09:38 AM

Just wanted to add my unpleasant experience with the escort people as a frame of reference on this topic. I LOVED my X50 when I had it until I called asking a few questions about newer models....They treated me like I was a moron and hung up on me for asking "do you plan on updating the X50 anytime soon for new technologies so I can plan accordingly".....After 3 phone calls and several emails of them replying in an uppity, indecent manner, I gave up on their so called dedication to customers. I spoke with my wallet, by getting rid of my X50 and getting the V1...whose people treated me very nicely and whose detector is amazing. I have no respect for Belescort, they will never see another dollar from me. Sucks for them, I will by buying detectors for all my cars now and in the future and they will not see a dime of it.

**Hessen** · 08-01-2005, 09:54 AM

Unfortunately Belscort does not care about their customers.

**SpeedFreak** · 08-01-2005, 12:16 PM

What i know about their customer service is that i sent them a email 2 weeks ago and i got no reply.I know that calling is to best way to reach them but litlle faster email replies would be good.

**jimbonzzz** · 08-01-2005, 12:37 PM

Originally Posted by stalker

oh and what the hell is spread spectrum??

A little more info on this...

For a while now people on the forum have been wondering about a version of the Stalker that can "frequency hop", because of references from such places as copradar.com about such a gun.

Well here's another piece of the story:
Around 1991 and 1992, the Stalker was being introduced in a new section of the Ka band and required FCC approval of the new frequency range (34.2-35.2). They introduced their units at 34.7 GHz, and supposably said that a "Spread Spectrum" gun was in the works, that could supposably "frequency hop" throughout the entire 34.2-35.2 range. But there's no confirmation that this gun ever saw the light of day.

However, I'll bet that this is the reason for putting "Spread Spectrum" on the RX-65 box.

All I can say is that we had better hope that they haven't been working on a "Spread Spectrum" gun for the past 13 years...

Jim

**nvr2fast** · 08-01-2005, 01:11 PM

I wish detector companies would release a "roadmap" like other industries (eg. CPUs) do. Then we could all plan our purchases and so forth.

**Radar Roy** · 08-01-2005, 02:32 PM

I agree with you on the Norton and all Software upgrades, however the upgrade to POP was more then a software upgrade, it was a hardware upgrade.

A software alone would not allow the older 8500 units to receive POP, it took a new antenna and processor.

**Radarboy12312** · 08-01-2005, 03:45 PM

Originally Posted by LS1-Camaro

I have an Escort 8500 non X-50. Part of the reason I bought it when it was new in Jan of 01 was because it was advertised as "upgradeable for new threats", never obsolete. Well, I Escort today to ask them which firmware version I have and if I should upgrade to "pop" because a year ago this april they told me that they are going to have a pop upgrade available in September of 04. The lady informed me that not only has there never been a performance upgrade for the 8500, but that there are no plans to update it. She told me it was an "engineering decision" not to offer a pop upgrade and that the 8500 will not be upgradeable to KU. I feel as they duped tens of thousands of us who bought the 8500 and that it was merely a technological pit stop en route to the 8500X50. That would be Ok of they didn't advertise it as upgradeable, which was a scam designed to take sales away from the V-1. I would have bought a V-1 if I knew they were lying. At least I could have sent it in for an upgrade without hassle. Anyone else buy an 8500 with the hopes of having it upgraded and feel duped??? I feel almost as if this is grounds for a class action law suit. If they are going to give up on the 8500, Escort ought to offer the 8500X50 to current 8500 owners for the reasonable cost of what they would charge for an 8500 upgrade. Thanks for letting me vent.

Here is their number if you want to call them and voice your concearn:

1-800-543-1608

I have also heard that Escorts customer service is very bad. This is something that I really wish they would do better at.

**LS1-Camaro** · 08-01-2005, 06:08 PM

Originally Posted by RadarRoy

I agree with you on the Norton and all Software upgrades, however the upgrade to POP was more then a software upgrade, it was a hardware upgrade.

A software alone would not allow the older 8500 units to receive POP, it took a new antenna and processor.

I am not an electronics engineer, but they have engineers working for them and they promised me over a year ago that the 8500 would be upgradable for POP and wemnt as far as telling me that the release wuld be in September 2004.