9500I Question

**apexi1100** · 03-19-2009, 04:03 PM

I have had this radar for almost a year now. When the update for it was released, I tried doing it. It showed USB in the display indicating it was in USB mode. Well, the update failed. I don't have GPS capabilities now and I believe that the laser detection was also severed. The basic radar functions appear to be fine, but today I saw that Detector Tools 1.4 was out (just remembered I had time to do this). I tried it again with v1.4 and it still failed. Is there anything I can do to restore the radar back to the way it was or finish the update without having to send it back to Escort? Any insight? Thanks.

**djrams80** · 03-19-2009, 10:34 PM

I had some similar problems after an update. I called into tech support and Aaron helped me through it. It looks like this might be what you need to do. Either that or send it in, but I'd try tech support first.

**MEM-TEK** · 03-19-2009, 11:37 PM

Originally Posted by apexi1100

I have had this radar for almost a year now. When the update for it was released, I tried doing it. It showed USB in the display indicating it was in USB mode. Well, the update failed. I don't have GPS capabilities now and I believe that the laser detection was also severed. The basic radar functions appear to be fine, but today I saw that Detector Tools 1.4 was out (just remembered I had time to do this). I tried it again with v1.4 and it still failed. Is there anything I can do to restore the radar back to the way it was or finish the update without having to send it back to Escort? Any insight? Thanks.

Some tricks:

-- Preferably you should plug in your 9500i USB cable into a USB port which is built into your computer's motherboard rather than plugging into a USB port which is on an add-in card.

-- Many motherboards have four USB ports located on the back side of the computer case. Sometimes the upper two USB ports are USB 1.1 ports. USB 1.1 ports won't work even though your computer will recognize the 9500i when it is plugged in to a USB 1.1 port. The lower two USB ports on the back of your computer almost always are USB 2.0 ports, and one of them is what you should use with your 9500i.

-- If you use a USB mouse, make darned sure you don't move the mouse around at all while RD Tools is uploading firmware to your 9500i. Doing so could cause momentary timing issues which will cause the upload process to hang.

-- Unplug all other unnecessary USB devices from your computer's USB ports before flashing new firmware code to your 9500i.

-- Plug in the USB cable into your computer only after you have first put your 9500i into USB mode.