And if a mail in rebate pisses off 1 customer out of 100 its a bad business practice to me since I consider my customer's time to be money.
And if a mail in rebate pisses off 1 customer out of 100 its a bad business practice to me since I consider my customer's time to be money.
Right but if you do the rebate and you've got a detector like a cobra or whistler you spent $80, and you're trading it in, now you have more justification for a new one, remember alot of these people are ones that bought Cobras in the first place. And if Escort offered a sale then everyone would take them up on it, with the rebates, a much smaller portion of people would go through the effort, so more profit.
I say screw Escort, talk to Roy, order from radarbusters and support the site so we can keep chatting about this. The Extra <$20 difference (of and the savings are up front) is worth it for all the education you get on using the devices properly. Not to mention things like Veil and Blinders and laser shield are also available here.
Sounds like the type of customer who just loved looking for a pissing match. They are usually the type who end up eating 10x more in customer service complaints than you'll ever make back in sales, and demand the biggest discounts from my reps on the phone. We'd mark their files "NFD" (no further discounts). If a mail in rebate program weeds out one customer service headache out of the 99 pleasant people to deal with its worth it and improved margins.
Also... took me a whole 1 minute to put my box in the mail. This basically boils down to someone who sounds like they are "too good" for all that. Fine --- pay more!
Last edited by The Chariot; 02-07-2010 at 06:35 PM.
Same reason some manufacturers offer mail-in rebates. If they lower their prices, then everyone is going to get the lower price. If you have to mail something in, a certain percentage of people won't bother, and Escort gets to keep some of their money.
It's a brilliant marketing move, and sucker consumers just keep right on falling for it.
It's kind of funny people get angry about a pretty decent deal. I've never utilized it myself, but it seems decent.
I think it goes to show Escort is making a good profit on these detectors ... if they are giving $80 off, they are clearly making more than that ... they are not taking a loss or breaking even on these things.
Just think.... in the time wasted to post about the subject someone could have used to buy a cheap detector from eBay and sent it into Bel. $80 was worth 15-20 minutes (total) of my time.![]()
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