
Originally Posted by
sgtm8411
I purchased the three year subscription to the defender database (desiring to use it immediately for a trip). What I didn't know was that you have to wait for them to mail you a code via snail mail so you can activate it. I was told I would get an emailed code within 24 to 48 hours after purchase according to their website but here I am now FOUR days later and still I have no code and they have my money. It is frustrating because its not like they are mailing me a widget that is at the mercy of the postal service. This is digital information and should be able to be delivered immediately after purchase. I sure expected more from their customer service department. Everytime I would call they would simply tell me to wait for it. Apparently, we can put a man on the moon but we can't fix something simple like this.... Sorry for venting here but had high hopes for this and it has been a let down so far..
Mike
Sorry to hear that. PM Larry (EscortRadar) here and perhaps he can hook you up.
In the meantime, there's always WAZE (my preferred solution), which is free, immediate, and has oodles and oodles of more users.
VG
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