LI Reliability Issues ?????

[Elvis]

OMG!!!!!! Are those "SOUR GRAPES!?!?!?!?!

FYI.... my heads are 3months old and WE BE JAMMIN!

No, those are real black grapes. They look good.
The forum is here to provide information and reliability issues are something significant.

There are problems with the LI that need to be made public so that the buyer understands the history and the situation as it is. Beware of laser interceptor false promises because the failure rate is substantial. Cliff has been good with replacements but not honest totally about the company's changeover i.e replacement of units that are still not working.

If I have replaced your unit which is approximately 38 % of what I sold then that IS A PROBLEM.

I sold them for eight months or when they came in after lengthy waits from Croatia. I have not sold them for the past five months or so. How many so called new versions have come out from LI? That's like saying "new and improved" on a product out to market when they change a small thing. Get it right the first time LI. The reliability is a hit or miss in this industry and unfortunately the reliability of the LI is yet to be proven.

Sorry if some have been offended by information that may seem like sour grapes, but I will continue to stand up when companies whoever they are don't tell the whole story.

I have so many emails from people saying faulty this and that that I created a folder just for them.

If you are angry because you bought one and don't like to own something that may quit working soon, sorry. I hope it keeps working for you for a long time.

Just the facts.

[djrams80]

Well, at least you're coherent this time Elvis. This post is not totally horrible, but still has a "sour grape" feel to it, but not near as bad as your last visit.

No, those are real black grapes. They look good.
The forum is here to provide information and reliability issues are something significant.

There are problems with the LI that need to be made public so that the buyer understands the history and the situation as it is.

This is certainly a public forum. There are many LI consumers here with no agendas, so this is an excellent source of "the real scoop" on LIs.

Beware of laser interceptor false promises because the failure rate is substantial. Cliff has been good with replacements but not honest totally about the company's changeover i.e replacement of units that are still not working.

Promises? What promises? I was never promised anything. The LI is a product that we buy. It does what we bought it to do and it does it very well. Does this product have some failure? Certainly. But, as you said, Cliff has done a marvelous job of taking care of these problems, so what's the big deal? What's the big scoop you're trying to break to the laser jammer world?

If I have replaced your unit which is approximately 38 % of what I sold then that IS A PROBLEM.

I do not doubt your statistics. There were lots of quality issues when you were the sales rep. The quality of the product seems to have improved dramatically since then. If there was still this high of a failure rate, it would be all over this forum. Guaranteed.

I sold them for eight months or when they came in after lengthy waits from Croatia. I have not sold them for the past five months or so. How many so called new versions have come out from LI? That's like saying "new and improved" on a product out to market when they change a small thing. Get it right the first time LI. The reliability is a hit or miss in this industry and unfortunately the reliability of the LI is yet to be proven.

What's you're point here? New versions have been released that have minor tweaks to them, such as Traffipatrol XR jam codes and TruSpeed capabilities. These are real updates and real improvements. LI is the only jammer manufacturer that has kept up with the Laser Gun manufacturers and should be applauded for this, not reprimanded.

Sorry if some have been offended by information that may seem like sour grapes, but I will continue to stand up when companies whoever they are don't tell the whole story.

I have so many emails from people saying faulty this and that that I created a folder just for them.

If you are angry because you bought one and don't like to own something that may quit working soon, sorry. I hope it keeps working for you for a long time.

Just the facts.

Trust me when I tell you, people won't care what you have to say on this subject because you have an obvious agenda, or at the very least, an obvious potential agenda. You're better off staying out of it completely. If there are problems, you can rest easy knowing that we all have a voice here and this forum is the best source of real information.

We'll handle it.

[noTe]

I have so many emails from people saying faulty this and that that I created a folder just for them.

Then you should have manned up and told your customers. You are acting like you made no money from LI. You told me yourself to just re-crimp some wires but Ivan told me the heads were defective and he replaced them.

As a person between Ivan and the customer, it is your job to act as a liaison. I'm half the age you are Elvis and could have done a much better job than you. As long as you have customer service and tell the truth you could have been great. You can't blame LI for your horrible service that has nothing to do with Ivan.

Cliff replaced the units that were bad and has great customer service. Now you bashed the same product you made money on and now you are honest after disconnecting yourself with LI. Yeah, great job Chris.

[Event Horizon]

this is interesting, i like to hear both sides of the story. For consumer sake.

[yggy]

As a customer I'm very satisfied, I have all support I need and more.
LI team is very happy to answer any questions, to solve any problem and to repair anything that is/was damaged by me.

[Event Horizon]

As a customer I'm very satisfied, I have all support I need and more.
LI team is very happy to answer any questions, to solve any problem and to repair anything that is/was damaged by me.

pa jebiga posalji jedno LI od Hrvatska ako moze!

[yggy]

Moze

[Spill]

Very nice. I just use my cell phone camera to see if my jammers are firing. I learned that from you Ivan.

This is still my #1 fear in buying a jammer. I will not be able to see if the jammer heads are firing. DJ are you saying with a cell phone camera that i can see if the jammer heads are firing? I have a razor cell phone an i'm a 100% sure it doesn't have a Infrared. Explan how you can see the head firing with a cell phone camera/video?

[noTe]

This is still my #1 fear in buying a jammer. I will not be able to see if the jammer heads are firing. DJ are you saying with a cell phone camera that i can see if the jammer heads are firing? I have a razor cell phone an i'm a 100% sure it doesn't have a Infrared. Explan how you can see the head firing with a cell phone camera/video?

That's because his cell phone has infrared.

[Retaliation]

My cell phone camera doesn't have infared, but I can clearly see my TV remote firing. In theory this should work for your jammers too.