Rx65 problems

[andy]

Hi guys.
I have a rx65 which is really a pain.
it worked for about 5-6 months and started saying 'service required' sometimes.
If i unplugged it for a while it maybe ok for days but then do it again!
Finally it does it all the time!
i sent it back to the manufacturers with the charge lead as the leds were indicating a problem as well.
They repaired the unit(software update i think?)and sent me another lead.
A few months on after the repair warranty has gone its faulty as the service message is flashing again!
I put it in my garage and forgot about it but im very annoyed.
The unit is about 2 years old.
Does anybody have advice,had simular problems etc.
Regards,Andy.

[MEM-TEK]

Hi guys.
I have a rx65 which is really a pain.
it worked for about 5-6 months and started saying 'service required' sometimes.
If i unplugged it for a while it maybe ok for days but then do it again!
Finally it does it all the time!
i sent it back to the manufacturers with the charge lead as the leds were indicating a problem as well.
They repaired the unit(software update i think?)and sent me another lead.
A few months on after the repair warranty has gone its faulty as the service message is flashing again!
I put it in my garage and forgot about it but im very annoyed.
The unit is about 2 years old.
Does anybody have advice,had simular problems etc.
Regards,Andy.

Hi Andy,

Call Escort and fully explain the situation. Be sure to explain that you gave up on your RX65 since a few months later after the initial repair that the Service Required messages started up again, and that you assumed that you couldn't get it repaired again at no charge since the original warranty had expired. Perhaps Escort will be willing to either repair it at no charge, or at least give you a break on the repair charge given the situation. Escort really does want every customer to be a satisfied customer. So, its worth a shot since the phone call is free.

[andy]

Thanks for your advice buddy

[specelec]

I hope this is just a fluke, and that Bel fixes it for you. I just recently go my rx-65 repaired (~ 1mo ) and all is well so far.

I agree....It's very frustrating.

[GrundyRacing]

Let me (us) know what the service dept (Customer Service) tells you about the warranty