Bluetooth Voice Interference

**Pheaton193** · 04-01-2013, 09:13 AM

I am very disappointed and shocked with Escort. I bought a 9500ix and loved it. So much so tha I decided to purchase the Live Direct and hardwire it into my new Audi A6. What a mistake! After going through an arduous installation, I was confronted by garbled voice reception when using the Bluetooth with any iPhone (wife and I have one.)

I called Escort and was told the device were built to federal specs and they knew not of such problems. They suggested it was a vehicke issue and i should consult the car dealer. I took my car to Audi and they could not find a problem with the car system.

I then checked the Audizine Forum and found that Audi has known of this problem since June, 2012. When I confronted Escort with this, they admitted the issue saying they couldn't find a solution because their unit was built to "federal Bluetooth specs." I asked to talk to an engineer and was denied saying when they found a solution, the would call me. I have never heard back.

Why was this potential problem not noted on Escort's website in the sales area "may not be compatible with all Bluetooth systems, check with Escort?"

To ad insult to injury, I bought the direct unit from an authorized Escort dealer at list price because the shipping was free. The seller would not accept a return because the unit was used. Niether woul Escort. The bigger issue was that I could have bought the unit for one half off directly from Escort because I bought the 9500ix from Escort. Nowhere on their website was this listed. How about the installation cost of defective product.

Even though i was promised a solution, I have never heard back from Escort. I view all of this as deceptive practices. My guess is tha Escort will ignore this post. Such a shame. Also, shame on me for buying Escort.

Beware and investigate before you buy Escort products! Bet escort will not respond to this post!

**North Alabama** · 04-01-2013, 08:23 PM

Welcome! Post in the Escort section and title it to the Escort Rep, and the Escort Rep will read it in time if you post it to him directly, for he has to reply and should work with you on a resolution. Larry is the Rep on the other forum and does work with members on that forum but I don't know if it is the same Rep that visits this forum at times because Escort gets hell thrown at the them all of the time. For I give them no slack for sure! That is why I use a Valentine because because the 9500ix is to slow and to weak for open road use.....

**North Alabama** · 04-01-2013, 08:32 PM

Also, go on line to the "Escort radar forum" and post there, you are in their back yard and will get replies.....

**Pheaton193** · 04-02-2013, 08:29 PM

Originally Posted by North Alabama

Welcome! Post in the Escort section and title it to the Escort Rep, and the Escort Rep will read it in time if you post it to him directly, for he has to reply and should work with you on a resolution. Larry is the Rep on the other forum and does work with members on that forum but I don't know if it is the same Rep that visits this forum at times because Escort gets hell thrown at the them all of the time. For I give them no slack for sure! That is why I use a Valentine because because the 9500ix is to slow and to weak for open road use.....

Thank you.

**North Alabama** · 04-03-2013, 03:37 PM

I was looking at the Escort radar forum and others have posted complaints just like yours. People call in and one phone rep tells folks that it was I/O why the RD did not work just right. They have a lot of people that see a Leo and the RD does not alarm, so they put all RDers in that dumba$$ group, shame on Escort. Larry has helped many members, hats off to him and has many thanks! As one member posted, Larry is part of the old school.....