LI Reliability Issues ?????

[noTe]

The 200 or so sensors we had the initial sealant problem with were the early 8.0. The newer current version 8.5 sensors use a much harder epoxy that solved that issue. This is why one of your two 8.0 sensors that I replaced at GOL 08 failed and your other is still operational.

Cliff - LI-USA

So why can't all of our 8.0 sensors be replaced with 8.5 under the warranty? I now have a 8.0 head that might have a sealant problem down the road and a 8.5 head with correct sealant? That is not fair at all Cliff...

I could see if it needed to be replaced because of a LIDAR gun comes out, but this is completely different.

Ivan already replaced my heads once for a sealant issue... so basically what he did was pointless?

[Laser-InterceptorUSA]

So why can't all of our 8.0 sensors be replaced with 8.5 under the warranty? I now have a 8.0 head that might have a sealant problem down the road and a 8.5 head with correct sealant? That is not fair at all Cliff...

I could see if it needed to be replaced because of a LIDAR gun comes out, but this is completely different.

Ivan already replaced my heads once for a sealant issue... so basically what he did was pointless?

Only a small fraction of the 8.0 sensors were made with this epoxy. The others were made with the newer epoxy hence do not have this problem and are fine as shown with your and other's with 8.0's that, to this day, are still fine. If any sensors should ever have a problem, I will gladly and cheerfully replace them.

Cliff - LI-USA

[noTe]

Only a small fraction of the 8.0 sensors were made with this epoxy. The others were made with the newer epoxy hence do not have this problem and are fine as shown with your and other's with 8.0's that, to this day, are still fine. If any sensors should ever have a problem, I will gladly and cheerfully replace them.

Cliff - LI-USA

Well, one of my 8.0 sensors had the bad epoxy and you are 100% sure the other one does not?

At GOL08 I had NO warning that the sensor went out on starting up my LI. The only way we knew it went bad was shooting laser at the car and I don't have a laser gun to test my sensors everytime I drive my car.

So basically, I have to wait until I get a speeding ticket to find out if my other 8.0 head has bad epoxy?

Cliff, please understand I'm not trying to piss you off or make your job hard but if someone has one bad 8.0 sensor what are the chances that the other one right next to it was made with the same exact epoxy?

[Laser-InterceptorUSA]

Well, one of my 8.0 sensors had the bad epoxy and you are 100% sure the other one does not?

At GOL08 I had NO warning that the sensor went out on starting up my LI. The only way we knew it went bad was shooting laser at the car and I don't have a laser gun to test my sensors everytime I drive my car.

So basically, I have to wait until I get a speeding ticket to find out if my other 8.0 head has bad epoxy?

Cliff, please understand I'm not trying to piss you off or make your job hard but if someone has one bad 8.0 sensor what are the chances that the other one right next to it was made with the same exact epoxy?

Randy,

You have a valid concern and your point is well taken. Send me your 8.0 sensor and I will gladly test it. It is is not functioning properly, I will gladly replace it.

Cliff - LI-USA

[Elvis]

Randy,

You have a valid concern and your point is well taken. Send me your 8.0 sensor and I will gladly test it. It is is not functioning properly, I will gladly replace it.

Cliff - LI-USA

Cliff you should just replace this guys sensor, he already said it misfired during testing phase. It's a hit and miss as I have stated this numerous times...

...and answer the questions I posed as to why you and the company are refusing to replace the broken CPU's. I have emailed you numerous times with no reply... Here is your post and Ivan's as well...As one can see the problem was LI reliability and supply by the company...Maybe resolved maybe not, but truthful responses and doing what you say YOU are going to do goes a looooooong way in my book..read below...

*From:* Ivan Grof <mailto:ivan_grof_zg@hotmail.com>
> *Sent:* Tuesday, July 08, 2008 2:45 PM
> *To:* chris <mailto:elviscb@cox.net>
> *Subject:* RE:
>
> we are waiting cliff to send out all bad units now.. it will hapen in
> few weeks tops.. you will not be left alone, dont wory.. as i said,
> i will take care of it.
>
> Ivan


and your email...cliff



From: "Laser Interceptor USA" <laserinterceptorna@tampabay.rr.com>
>>> Sent: Wednesday, June 18, 2008 5:32 AM
>>> To: "chris" <elviscb@cox.net>; "Vedran Pasic iPhone"
>>> <vedran.pasic.iphone@gmail.com>; "Ivan Rukavina"
>>> <ivan.rukavina@post.t-com.hr>; "Robert"
>>> <robert@laser-interceptor.com>; "G-Zona" <gzzona@gmail.com>; "Laser
>>> Interceptor Taiwan" <interceptor.tw@gmail.com>
>>> Subject: Re: Fw:


As to settlement # 2 for the missing 19 CPUs and 16 sensors, once
>>>> they are returned to you, we will proceed with the same payment
>>>> scenario as above. In that return, you will also send the 1 CPU and
>>>> the 3 sensors that are defective and are presently in your
>>>> possession. Do not send them with this shipment of good CPUs and
>>>> sensors please!

As one can see from the above and many other emails like this... promises were made by both parties above and BAD units are still out there not warranteed and breaking down.. I can start posting emails cliff if you would like me to reference the li problems from customers...Informed people are good consumers.

[noTe]

Cliff you should just replace this guys sensor, he already said it misfired during testing phase. It's a hit and miss as I have stated this numerous times...

Actually... neither of them worked during the test then later Cliff and I found that one of the heads died.

It was odd... the LI was turned on but you could shoot any laser gun right at it and it didn't even try to jam it.

Happya$$ has it on video. I kept looking at the power switch to see if it was blinking and it just stayed solid the whole time while they were getting my speed with nothing coming from the CPU.

[Elvis]

Actually... neither of them worked during the test then later Cliff and I found that one of the heads died.

It was odd... the LI was turned on but you could shoot any laser gun right at it and it didn't even try to jam it.

Happya$$ has it on video. I kept looking at the power switch to see if it was blinking and it just stayed solid the whole time while they were getting my speed with nothing coming from the CPU.

Well I hope you get them replaced asap as I am sure Cliff will do. At least you don't have A LIVING ROOM FULL OF CPU's THAT DIED AND NOBODY TO REPLACE THEM....CLIFF DO THIS GUY RIGHT...NOT LIKE YOU DID ME.

I know I know you have heard it before...but still no response Cliff. When will you replace mine too.

[fire65]

Who TF is Elvis? and why is he still here?

[djrams80]

Who TF is Elvis? and why is he still here?

Disgruntled former LI rep.

[interceptor]

Disgruntled former LI rep.

edit to that... pissed Disgruntled former LI rep.